Custodian Lead - University Housing

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University Housing Facilities is looking for Custodian Leads to join our team. Custodian Leads assist in keeping University Housing spaces safe and clean for residents, staff, and guests. They also coordinate tasks, provide leadership, and assist with training new staff members. We are a fast‑paced organization with high quality standards and work with residents, students, staff, and guests on the UW‑Madison campus.

We pride ourselves on providing great results for our customers and strive to be a place where everyone wants to live and work.

• Communicate with residents and guests to address needs and service requests.
• Complete work in occupied or vacant residential, common area, and/or dining spaces.
• Demonstrate and role‑model exceptional customer service.
• Create, promote and participate in a collaborative team environment.
• Maintain and implement prescribed cleaning standards.
• Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency.
• Communicate in English via radio, written instruction, and in person with staff and supervisors.
• Assist with resident move‑in and move‑out operations.
• Perform snow removal tasks on community walkways and stairs.
• Monitor and communicate the performance of systems and staff within facilities.

• 1st Shift – typical schedule is 7:30 am to 4:00 pm, Monday through Friday, 8‑hour shifts, 40 hours per week.
• 2nd Shift – typical schedule is 3:00 pm to 1:30 am, 4 days per week, 10‑hour shifts, 40 hours per week, including rotating holidays and shifts every other weekend. Some flexibility may be possible.

Work schedule will be set with the selected finalist(s) at the time of offer. Schedule alterations may occur as operations and position expectations demand.

The starting hourly wage is $18.91 or higher based on qualifications. Current UW‑Madison Custodian title employees may earn an additional $1.00 per hour, provided the total exceeds $18.91. University Staff earn additional pay for nighttime work (6:00 pm to 6:00 am) and weekends: $2.50/hour for nighttime weekdays, $2.50/hour for daytime weekends, and up to $3.30/hour for nighttime weekends.

University Housing Facilities offers competitive insurance coverage, generous paid time off, professional development opportunities, and the State of Wisconsin retirement pension plan.

• English proficiency—ability to speak, read, write, and understand verbal instructions.
• Six months of custodial and/or cleaning experience within an academic, commercial, or other related environment.

• Leadership experience.
• Driver’s license – valid and meeting UW Risk Management Standards (required for some positions).

High school diploma preferred.

The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, protected veteran status, or other bases as defined by federal regulations and UW System policies.

University Housing Human Resources, hrc.edu, 608‑262‑2766

This position requires an initial criminal background check and a background check every four years thereafter. Successful applicants must be eligible to work in the United States. University Housing may communicate about your application status using a text messaging service; to opt‑out reply "STOP" to text messages or contact HR. Message and data rates may apply.