Maintenance Manager

Description

We are seeking a hands-on, solutions-oriented Maintenance Manager to support daily operations across our downtown Kennebunkport properties — Grand Hotel, Kennebunkport Inn, Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, Lodge on the Cove, Cape Arundel Inn, and Cottages at Cabot Cove. This role provides direct maintenance assistance and preventative care while supporting the Grounds & Maintenance Manager in supervising operations and helping lead the maintenance team.

This position is responsible for troubleshooting building systems (HVAC, plumbing, electrical, and general repairs), responding to service requests, coordinating vendors, supporting seasonal property readiness, and ensuring safety and compliance standards are met across multiple locations.

• Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
• Professionally speak with guests as needed to update status of work repair in guest rooms.
• Complete additional projects and daily tasks as assigned by leadership including light work in furniture repair, carpentry, dry wall repair, painting, tile work, lighting, etc.
• Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
• Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
• Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean up of outdoor and entry spaces.
• Inspect and maintain company bicycles
• Perform pool maintenance and cleaning
• Assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
• Assist with all maintenance procedures related to opening and closing of seasonal property locations.
• Complete preventative maintenance tasks on property’s systems/functions. Clean HVAC units, complete filter changes, etc.
• Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
• Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
• Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management. Key team player in winter snow and ice management.
• If applicable, ensure company vehicles are clean and organized at all times. Remove any waste daily. Fuel as needed. Inspect for damage and repair needs.
• If applicable, fuel company golf carts as needed. Inspect carts for damage and repair needs.
• Attend departmental meetings and training sessions as required.
• Use safe work practices daily. Report any unsafe areas to Maintenance Manager.
• Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Comply with all time and attendance policies.
• Comply with all uniform, dress code, and appearance standards.
• Demonstrate a team-focused attitude and encourage collaboration.

• Ability to remain standing for up to 7 hours.
• Ability to remain seated for up to 7 hours.
• Ability to regularly move and lift up to 80 lbs.
• Ability to move up and down stairs regularly.
• Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shift.
• Ability to bend, kneel, or crawl
• Ability to move quickly based on guest needs.
• Ability to view phone/computer screen for up to 2 hours.
• Ability to visibly survey property areas clearly.
• Ability to…