Tivoli Bilaj Al Jazayer Bahrain Resort and Avani Bilaj Al Jazayer Bahrain Resort are seeking passionate, dynamic, and service-driven individuals to join our Pre-Opening team. Set along Bahrain’s stunning west coast, these resorts offer an inspiring environment where luxury hospitality meets warm Arabian hospitality. If you are motivated, guest-focused, and eager to grow your career in hospitality, we would love to hear from you.
Job DescriptionWe are seeking an experienced, detail-oriented, and inspiring Executive Housekeeper to lead the Housekeeping department during the pre-opening and launch of both resorts.
In this key leadership role, you will establish housekeeping standards, procedures, and teams that deliver immaculate presentation, comfort, and cleanliness across both resorts, ensuring every guest space reflects the luxury and brand identity from day one.
Key Responsibilities- Lead the pre-opening setup of the Housekeeping department, including SOPs, workflows, brand standards, and operating procedures.
- Ensure exceptional levels of cleanliness, hygiene and presentation across guest rooms, public areas, back-of-house, and laundry operations.
- Recruit, train and develop a high-performing housekeeping team in collaboration with the Hotel Manager and HR.
- Establish and manage departmental schedules and rosters to meet operational needs and budget targets.
- Conduct regular inspections to ensure brand standards, quality control and guest expectations are consistently met.
- Manage housekeeping inventories, linen, uniforms, cleaning supplies and equipment, ensuring cost control and proper stock levels.
- Coordinate closely with Front Office, Engineering and other departments to ensure seamless room readiness and guest satisfaction.
- Handle guest requests, feedback and complaints related to housekeeping promptly and professionally.
- Ensure compliance with health, safety, environmental regulations and sustainability initiatives.
- Prepare and maintain accurate reports related to staffing, productivity, costs and operational performance.
- Minimum 2+ years of experience at a manager level within a hotel environment.
- Exceptional people management skills, with the ability to lead and motivate a diverse team.
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- Understanding of trust accounting.
- A passion for delivering exceptional, proactive customer service.
- Availability to work a variety of shifts, including weekends and public holidays if required.
Join our positive and vibrant team and be rewarded with these benefits:
- Highly competitive salary.
- 50% discount on accommodation across all Minor Hotel brands.
- 20% discount for team members’ friends and family on accommodation across all Minor Hotel brands.
Our people drive the success of our business, so we invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team that thrives on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
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