Customer Service & Operations Technician

American Welding & Gas, Inc. – Thoroughbred Industrial Cylinder Exchange Division has an IMMEDIATE opening for a Part Time Customer Service & Operations Tech at our distribution facility in Georgetown, KY.

Come Grow with US!

As an Installer/Trainer with Thoroughbred Industrial Cylinder Exchange (TICE), you will be responsible for the installation of our Welding Gas to Go!® Cages and the training of our customers at retail locations across the United States. This position is not static and requires up to 60% travel. Other responsibilities include a variety of duties at our warehouse(s) including moving products, packaging products, monitoring workflow, and improving processes (kaizen).

All training provided.

• Deliver and install welding and propane cages at Thoroughbred customer sites.
• Travel to Thoroughbred customer locations to conduct workshops and training at retail locations for new/existing employees.
• Establish a routine for contacting, checking on customers, and identifying potential opportunities and threats.
• Work in Thoroughbred warehouse and build Gaspony products for distribution to customers.
• Complete all monthly reports on time.
• Maintain and demonstrate a positive attitude with all associates, customers, vendors, and other business partners.
• Meet goals and objectives set by and with management.
• Execute other tasks as may be assigned by management.

• High School Diploma/ GED.
• Bachelor’s Degree or equivalent experience preferred.

• Welding knowledge/experience preferred.
• Strong time management and communication skills are paramount.
• Goal oriented and self-motivated.
• Microsoft office experience required: specifically;
  Outlook, Word, and Excel.
• Valid drivers’ license and clean driving record.

• Collaborative team environment
• Competitive pay structure

American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida.

With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas, Inc. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.