Auto Glass Repair Service Specialist

Overview

As a certified Safelite Repair Specialist I, you will utilize industry‑leading technology to complete vehicle glass repairs, champion the Safelite Spirit and bring high‑quality service to customers.

• Learn to repair vehicle glass in classroom and hands‑on training, focusing on the Safelite Way.
• Repair chips, cracks and other auto glass issues on customer vehicles.
• Manage work orders, customer documentation and communication using Safelite Mobile Resource Management technology; promote and sell Safelite promotional items.
• Clean vehicle during idle time and perform housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, and use company‑issued tools and chemicals.
• Perform other duties as assigned and comply with all policies and standards.

• Competitive weekly base pay starting at $16.50/hour.
• A benefits package valued at more than $10k
  * including a 401(k) plan with company matching, medical coverage plans, paid time off (PTO), company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed for success.
• Schedule:
  
  Monday through Saturday, with Sunday and one additional day off during the week.
• View health, wealth and life offerings at

* Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

• High School Diploma, GED or equivalent (preferred).
• Valid state‑issued driver’s license (required).
• On‑the‑job training and completion of Safelite Safe Tech® certification (required).
• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs. for short periods and assisting with windshields weighing 26‑50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Proficient with hand tools and power tools.
• Operate a motor vehicle in compliance with all applicable laws and subject to monitoring via camera/video surveillance.
• Professional customer service orientation.
• Work safely outside in varied weather and temperature conditions.
• Handle chemicals safely, per Safelite Way of Fitting.
• Flexible schedule to accommodate customer needs.
• Problem‑solving and troubleshooting skills.
• Reading, writing and interpreting English language and technical directions.
• Oral and written communication via phone or computer.
• Maintain professional appearance and adhere to uniform and PPE policies.
• Maintain stable performance under personal or professional pressure.

This position involves driving duties that will be monitored through cameras, GPS and other tracking technologies to ensure safety and compliance.

This job description does not constitute an employment agreement. It may be amended at the employer’s discretion. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws.

Diversity and Equal Opportunity Statement:
Safelite welcomes everyone and is an equal opportunity employer. Learn more at careers at