Seasonal Repair Specialist

Overview

As a certified Safelite Repair Specialist I, you will utilize our industry‑leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with a can‑do attitude, caring heart, and service mindset while striving to bring unexpected happiness to customers by completing jobs with only the highest quality standard in mind.

• Learn to repair vehicle glass (in the classroom and hands‑on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks, and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation, and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time and perform additional housekeeping tasks in the company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools, and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay up to $19.75/hour.
• Paid training and all the tools and resources you’ll need to be successful.

• High School Diploma, GED or equivalent (preferred).
• Valid state‑issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle (required).
• On‑the‑job training/completion of Safelite Safe Tech™ certification (required).
• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs. for short periods; assist an associate with lifting windshields weighing 26‑50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state, and local laws and agreement to be monitored via camera/video surveillance.
• Maintain professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals, including but not limited to flammable chemicals, as applicable per the “Safelite Way of Fitting.”
• Availability to work scheduled days with flexibility on start and end times to accommodate customer needs.
• Problem‑solving and ability to troubleshoot issues, independently and collaboratively.
• Read, write, and interpret the English language and technical directions.
• Communicate orally (via phone) and written (via computer or other electronic means).
• Maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations in accordance with their requirements.