Maintenance Specialist

At Serve Give Joy LLC, dba, Chick-fil-A Manteca, we believe that everyone can impact others for good. Our goal is to create an environment that inspires, challenges, and supports each person in reaching their highest level of potential, both personally and professionally while growing a high-performing enterprise.

Guided by our Purpose—to honor God in everything we do, develop servant leaders, pursue excellence and grow, so that our community is transformed—we strive to make a lasting impact that goes far beyond the walls of our restaurants.

Our Vision, “Courageous Care. Moments Igniting Movements.”, reminds us that small, intentional acts of care can spark extraordinary transformation. We believe in courageously leading with compassion, creating meaningful moments that ripple through our teams, our customers, and broader community.

We are anchored in our Core Values, which define how we serve, lead, and treat one another:

• Ownership – We take accountability for our actions and results.
• Generosity – We recognize that everything we have is a gift, entrusted to us to serve others.
• Consistency – We lead with integrity, honesty, loyalty, and respect - no matter the circumstance.
• Care – We are committed to building an encouraging, supportive, and inclusive environment where everyone belongs.
• Joy – We choose positivity, laughter, and hospitality in every interaction, making each day brighter for those we serve.

Role
:

A Maintenance Specialist at Chick-fil-A Manteca serves as the restaurant’s expert in facilities, equipment, preventative maintenance, and cleanliness, ensuring the restaurant remains safe, functional, organized, and ready for a remarkable customer experience. This role focuses on preventative maintenance, equipment repair and troubleshooting, building maintenance, deep cleaning, and systems that support a food-safe and remarkable environment for customers and Team Members. The Maintenance Specialist is trusted to identify maintenance needs, follow a preventative maintenance calendar, maintain accurate records, and determine when issues can be resolved in-house or require support from external vendors, Chick-fil-A’s Support Center, or other strategic partners.

Key Responsibilities:

Vision and Purpose Alignment

• Embody and communicate the Enterprise’s Vision, Corporate Purpose, and Values through daily ownership of the restaurant’s facilities and equipment.
• Model Chick-fil-A’s culture by demonstrating ownership, stewardship, integrity, professionalism, positivity, teamwork, and servant leadership.
• Take initiative in identifying opportunities to improve the safety, functionality, organization, and appearance of the restaurant.
• Maintain an environment that allows Team Members to consistently deliver quality food and a remarkable experience to customers.
• Demonstrate a commitment to continuous improvement by proactively identifying, communicating, and implementing maintenance and facility solutions.

Food Safety and Operational Readiness

• Maintain equipment and facilities in a condition that supports Chick-fil-A food safety and operational standards.
• Ensure equipment is routinely inspected, cleaned, maintained, and repaired according to established processes, procedures, and a maintenance calendar.
• Complete preventative maintenance and identify potential equipment issues before they impact restaurant operations.
• Maintain and deep clean kitchen equipment to support food safety, equipment longevity, and operational excellence.
• Follow all established safety, sanitation, and food safety procedures at all times.
• Communicate cleaning, sanitation, and maintenance concerns to Directors and General Managers and ensure appropriate follow-up.

Equipment and Maintenance

• Assess restaurant equipment on a pre-determined schedule to identify necessary repairs, preventative maintenance, and replacement needs.
• Maintain and repair equipment throughout the Front of House and Back of House when appropriate and within the scope of the role.
• Troubleshoot equipment issues and determine whether repairs can be completed in-house or require an outside technician.
• Maintain a detailed maintenance calendar and equipment records documenting repairs,…