Field Service Technician

About Us

ZEISS has been in business for 177+ years and is a pioneer in science.

ZEISS handles the ever-changing environment of a fast-paced world with cutting edge technologies and continuous advancements. We believe innovation and technology are the key to a sustainable future and solutions for global change. Our portfolios span segments including Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and over 4,000 in the US and Canada.

Make a difference, come join the team!

As a Field Service Technician, you will work with a team that supports Carl Zeiss Industrial Quality Solutions, LLC. You will apply your skills to installation and servicing of custom equipment, interact with customers and cross-functional service groups, and support the R&D team with engineering work related to design, build, and new system testing. This position will also support the production of systems during various stages of assembly and setup.

Note: This position will work in Minneapolis, MN and the surrounding area.

• Install, repair, troubleshoot, service and calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate ability to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Perform administrative paperwork in a complete and accurate manner.
• Be solutions-oriented with the ability to work independently in a high-pressure, fast-paced and innovative environment.
• Travel 90-100% within the service area, including international travel as needed.
• Other duties as required.

• Minimum High School graduate, completed GED or equivalent.
• Or, tech school, associate, or bachelor's degree in a technical discipline such as electronics or industrial mechanics.
• Or training and experience from a Military Technical School.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of up to 75 pounds.
• Able and willing to work a minimum of 50 hours per week, including OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM installation and troubleshooting experience is preferred but not required.

The annual pay range for this position is $48,000 - $59,000. The pay offered may be influenced by factors such as location, scope of role, qualifications, education, experience, and complexity/specialization of talent.

This position is eligible for a performance bonus or sales commissions. ZEISS offers robust benefits, including medical plans, retirement savings plan and paid time off.

Your ZEISS Recruiting Team:
Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy, genetic predisposition, or any other class or characteristic protected by law.