Facilities Operations Supervisor

We are seeking a Facilities Operations Supervisor to independently manage daily site operations by overseeing non-technical facility services, contractor activities, work order administration, and other daily operational support functions.

This role requires exceptional organizational skills, effective communication abilities, attention to detail, and a commitment to follow-through. You will serve as a key contributor to operational excellence and workplace culture, creating a positive and productive environment while acting as the primary problem-solver for facilities-related challenges.

If you thrive in a dynamic, multifaceted role that blends proactive decision-making, collaboration, and independent responsibilities, we would love to hear from you!

This job pays between $75,000 and $90,000 per year plus short-term and long-term incentive plans and eligibility for a comprehensive employee benefits program featuring affordable and quality health care options and a 6% annual 401k retirement savings plan contribution.

Job duties:

Ownership of Facilities Services:

• Independently oversee and manage day-to-day activities for contracted facility services including security, janitorial, pest control, landscaping, snow removal, waste management, vending, uniforms, first aid cabinets, document shredding, parking lot maintenance, and roof maintenance
• Proactively manage vendor performance, address service issues, and ensure service quality
• Schedule vendor visits and coordinate access requirements
• Lead or actively participate in contract management, bidding, and vendor selection processes to ensure alignment with organizational priorities
Monitor and approve invoices on time to ensure budget adherence and to prevent potential service disruptions

Site Operations:

• Proactively identify and resolve operational issues, ensuring seamless coordination of office and site service requests
• Confidently make decisions and implement solutions for cross-functional challenges, collaborating with relevant stakeholders as needed
• Conduct regular inspections to ensure facilities are safe, clean, and well-maintained
• Oversee mail room operations
• Assist with outage notifications and site communications
• Manage office layout, moves, and furniture requests
• Maintain inventory for office furniture and supplies
• Manage common area construction projects

SAP / Work Order Administration:

• Independently monitor and manage work order backlog, ensuring timely and accurate KPI reporting to leadership
• Maintain and update work orders using SAP and SharePoint systems
• Maintain accurate records and service documentation
• Support PM documentation processing and work order closeout activities

Required qualifications:

• High school diploma or equivalent
• 5+ years of experience in facilities coordination, operations support, property management, manufacturing administration, or related operational environment
• Experience managing and coordinating contractors and service vendors
• Demonstrated ability to take initiative in identifying and resolving operational issues without direct supervision
• Proven ability to hold self and contractors accountable with assertive decision-making and problem-solving skills
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Exceptional organizational abilities, coupled with a proactive approach to managing time and multitasking in a supervisor-level role
• Excellent written and verbal communication abilities
• Ability to work both collaboratively and independently while handling multiple tasks in a fast-paced environment

Preferred qualifications:

• Associates Degree or Higher
• 10+ years of experience in facilities coordination, operations support, property management, manufacturing administration, or related operational environment
• Experience in pharmaceutical, manufacturing, healthcare, or other regulated environment
• Experience using SAP, CMMS, or maintenance management systems
• Experience in independently managing cross-functional projects, including coordinating with multiple departments to resolve complex operational challenges
• Track record of assertive vendor management, achieving results through strong negotiation, follow-through, and…