Senior Maintenance Technician, Multifamily

Job Title

Senior Maintenance Technician, Multifamily

Stratford Ridge (http://)

The Senior Maintenance Technician provides support to the Property Manager and is accountable for delivering on our commitments to our residents. This includes quality move‑ins, residential satisfaction, supervising vendors and contractors, and personal attention to the resident. The Senior Maintenance Technician responds to our residents' service needs and is instrumental in helping Cushman & Wakefield deliver superior customer service to our residents.

• Prepares make‑ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with a quality move‑in experience.
• Assists Property Manager with maintaining daily, weekly, or monthly inspection logs on mechanicals and equipment.
• Assists Property Manager with move‑in, move‑out, and annual apartment inspections.
• Hands‑on ability to maintain building mechanical systems, fire systems, and property grounds.
• Assists Property Manager with supervising a portion of the maintenance staff and vendors.
• Responds to resident requests in a timely manner with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
• On‑call scheduling may be required to respond to after‑hour emergencies.
• Reports any maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Is knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs all duties as assigned in a timely manner.
• Delivers superior customer service and represents the company in a professional manner.
• Dresses per Cushman & Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards all company tools and equipment.
• Achieves high productivity through reliable and punctual on‑site attendance, and reports any tardiness or attendance issues to the immediate supervisor.
• Performs any other related duties as required or assigned.

• Valid driver's license, EPA 608 – Minimum Type II and CPO or local city required certificate.
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions.
• Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
• Ability to deal with problems involving several known variables in routine situations.
• Ability to utilize common sense to carry out written, oral, or diagrammed instructions.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to write routine reports and correspondence.
• Follows all safety procedures.

• High School Diploma, GED, Trade, Technical, or Vocational school.

• 5+ years of related experience.

This job operates in a professional office environment. It involves the use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

The employee may need to stand and walk for extended periods, ascend and descend stairs, ladders, and step stools, and may be required to travel outdoors in varying weather. The employee may regularly remain stationary (sit or stand) for 85% of the time, operate office machinery, and travel up to 10% of the time. The employee must be able to lift up to 50 pounds occasionally and 25 pounds frequently, or exert 25 pounds of force constantly to lift, carry, push, pull, or move objects.

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Benefits include…