Service Supervisor

Job Overview

KONE, founded in 1910, is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization. Our mission is to improve the flow of urban life and make our world’s cities safer and more convenient.

The Service Supervisor will manage local service operations for the Northwest Atlanta Metro area, based in Marietta, GA.

• Drive the service business operations for your territory.
• Collaborate with customers and peers to achieve customer satisfaction.
• Promote a positive culture while meeting safety and quality goals.
• Manage schedules and oversee overall team performance.
• Collaborate across all levels of the organization to achieve business goals.
• Leverage new technologies and continuous learning to improve service delivery.

• 2+ years of relevant maintenance expertise.
• Supervisory experience, ideally with a union‑represented workforce.
• Associate’s degree in a related field or equivalent experience.
• Strong commitment to safety and quality standards.
• Ability to collaborate across all levels of the organization.
• Appetite for learning and applying new technologies.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401(k) Employer Match
• 401(k) Employer Non‑elective Contribution
• Well‑being Program Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short‑term and Long‑term Disability
• Buy‑Up Long‑term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

The hiring range for this role is $–$. Compensation will depend on the candidate’s ability to meet the requirements of the role, business needs and location, and will include a 15% Target Incentive bonus based on achievement of company and individual goals.

KONE is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.