Nutrition & Food Services Assistant - Retail

Job Summary

Nutrition & Food Services Assistant – Retail.

Responsible for performing duties in a variety of areas which may include all or one of the following:

• Retail – serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills.
• Tray Line – working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.
• Utility – safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.

• Wash hands frequently and wear gloves appropriately.
• Follow infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish), and report potential risks.
• Maintain all work areas in a clean and organized manner; free of spills and fall hazards.
• Monitor and record food and/or equipment temperatures; immediately correct or elevate out-of-range occurrences.
• Store food and/or supplies using proper labeling, dating, and rotation methods.
• Operate equipment according to safety guidelines and report any unsafe conditions (e.g., frayed electrical cords).
• Follow the department work schedule (including weekends and holidays) and arrive at the workstation prior to task start time.
• Set up, maintain, and break down the workstation according to area requirements.
• Follow written and verbal instructions and station responsibilities with accuracy and attention to detail.
• Complete area checklists and forms.
• Operate and care for equipment according to manufacturer’s and area‑specific guidelines.
• Remain flexible to support other team members across the department to achieve desired service outcomes.
• Follow work area’s uniform specifications; clothing and shoes are neat and clean.
• Collaborate with team members and leadership to meet departmental goals and objectives.
• Communicate respectfully and clearly.
• Respect cultural traditions of team members and customers.
• Perform other duties as assigned.
• Comply with all Well Star Health System policies, standards of work, and code of conduct.

• High School Diploma or equivalent (preferred but not required).
• Hospital food service experience and customer service experience (highly preferred).
• Ability to communicate and understand spoken and written English language, and basic math skills.