Director of Maintenance

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Director, Maintenance manages and oversees maintenance activities across a single Macy's Supply Chain network distribution center. They lead and mentor facility maintenance teams.

• Must have industry experience only
• This role is based in our Automated Customer Fulfillment Center in Martinsburg, West Virginia
• We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building
• Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well
• In this role, you will report to our Senior Facility Director, who runs our entire building, and you will lead another leader as well as leading hourly colleagues(technicians)

• Lead and develop a team of executive and front-line colleagues to maintain all facility, site, and material handling equipment in a fast-paced, large-scale distribution environment.
• Provide oversight and act as the facility subject matter expert for mechanical systems, fire protection, electrical, plumbing, automation equipment, material handling equipment, conveyor systems, and control systems.
• Execute activities related to maintenance and housekeeping budgetary planning. Take ownership of the departmental budget and deliver results through efficient financial controls.
• Collaborate with facility operational teams to plan and execute supply chain strategies.
• Recommend plans and strategies to enhance operations through the utilization of material handling systems and equipment.
• Promote and uphold functional procedures and methodologies that enhance building and equipment reliability, safety, and efficiency.
• Offer recommendations to improve maintenance practices across the network to ensure continuity and standardization.
• Advocate for the rollout of new technology within the facility and ensure the maintenance team is prepared and takes ownership.
• Implement a Computerized Maintenance Management System (CMMS) methodology to support preventative and predictive practices. Maintain thorough documentation across all maintenance activities and asset histories.
• Support the network's Root Cause Analysis procedure for equipment failures and communicate findings to benefit distribution centers across the network.
• Develop cost-effective maintenance, energy consumption, and operational improvement opportunities for the facility and equipment.
• Act as the Macy's representative for interactions with regulatory agencies, consultants, and local authorities at the facility level.
• Evaluate the material readiness of assets effectively and reflect them appropriately in a capital and equipment obsolescence replacement schedule.
• Prepare scope documents and solicit proposals for repair and construction services from third-party service providers.
• Generate innovative, cost-effective ideas for improving existing material handling systems and optimizing product flow.
• Serve as an advisor to the corporate engineering team for Mechanical Handling Equipment (MHE)
• mechanical controls regarding design, installation, and long-term maintenance plans during large-scale capital projects.
• Collaborate closely with vendors during the installation of material handling equipment to ensure adherence to design…