Environmental Services Aide

Job Requirements

Under regular supervision performs cleaning and other environmental services for all internal areas of system facilities including Patient Rooms, Nursing Units, Offices, Clinical Areas, Waiting Area, Lobbies, Lounges, Restrooms, Corridors, Elevators and Stairwells to ensure a clean, neat and sanitary environment, according to established performance standards.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Replenishes or replaces expendable supplies such as soap, toilet tissue, and paper towels in a timely manner.
• Empties trash containers in assigned areas, replaces liners, and cleans the exterior of trash containers with a damp cloth.
• Transports trash and hazardous waste to appropriate disposal area.
• Observes safety precautions and established safety procedures for performing work and using equipment and cleaning supplies; reports safety hazards and needed repairs to Supervisor or designee.
• Cleans patient rooms, lobbies, hallways, offices, work areas and other internal areas of the facility, including:

a. Cleans and sanitizes restrooms with emphasis on sink, mirrors, urinals, toilets, tubs, shower stalls, fixtures, door partitions, walls, floors, vanities, shower curtains, light fixtures, dispensers, and trash cans.

b. Cleans light fixtures, walls, cabinets, cabinet glass, trash receptacles, furniture, polish furniture, blinds, telephones, refrigerator (outside), doors and frames, lamps, countertops (labs also), stainless steel surfaces, ledges, sills, partitions, water fountains, and desk floor pads; removes fingerprint smudges, dusting (high/low) including sprinklers, light fixtures, ceiling vents, ceiling lights, and door vents; removes dirt with a germicidal solution.

c. Damp wipes horizontal surfaces including bedside stands, window sills, overbed tables, dressers, chairs, ottomans, desks, telephones, bookcases, tables, credenzas, file cabinets, ledges.

d. Cleans and makes all beds to include stretchers.

e. Sweeps and vacuums floor and carpet surfaces; damp or wet mops floor surfaces with germicidal solutions.

f. Shampoos carpets and upholstery; vacuums elevator tracks and disposes of trash.

g. Operates mechanical equipment such as buffers, automatic scrubbers, pressure washers, vacuums, shampooer, extractor, burnisher, steam machine, baseboard machine and restroom cleaning machine; maintains equipment in safe working order.

Attends annual and periodic mandatory Compliance Program training including HIPAA Privacy training.

Performs related work as assigned.

• High School Diploma / GED or one (1) year facility housekeeping experience.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to follow the communication standards to resolve conflicts.
• Ability to follow both written and oral instructions.
• Ability to write legible and detailed information.
• Ability to sign (name) on reports and/or other departmental documentation.
• Competence in both oral and written English.
• Ability to establish and maintain effective and harmonious work relationships with staff, physicians and the general public.
• Ability to maintain a professional manner at all times.
• Ability to maintain strict patient confidentiality and respect for patient’s privacy.
• Ability to successfully operate a variety of high powered cleaning equipment.
• Ability to operate all electronic bed tracking systems.
• Ability to withstand frequent exposure to water and disinfectant chemicals.
• Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
• Follows communication protocols to both internal and external customers, including introducing self with job title and experience, asking open ended questions such as “How may I be of help to you?” using the customer’s name as soon as it is learned.
• Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
• Keeps…