Assistant Manager, Houskeeping

Assistant Manager, Housekeeping

The Assistant Manager of the Housekeeping Department supports the management, coordination, and supervision of custodial operations across campus facilities. This role ensures a clean, safe, and well-maintained environment for students, faculty, staff, and visitors, while promoting efficiency, quality service, and compliance with university standards and safety regulations.

Key Responsibilities:

• Assist in planning, organizing, and supervising daily housekeeping operations across academic buildings, residence halls, common areas and offices.
• Lead, train, and support a team of housekeeping staff; provide guidance, coaching, and performance feedback.
• Develop work schedules and assign tasks to ensure coverage and efficient workflow.
• Conduct regular inspections of facilities to ensure cleaning standards and safety protocols are met.
• Assist with hiring, onboarding, and training of new custodial staff.
• Maintain accurate records of attendance, training, inspections, and supply usage.
• Monitor inventory of cleaning supplies and equipment; coordinate purchasing and vendor relations.
• Respond to service requests and resolve issues or complaints in a timely and professional manner.
• Ensure adherence to university policies and procedures as well as OSHA and other regulatory standards.
• Collaborate with other departments (Facilities, Housing, Events, etc.) for special projects and university events.
• Provide leadership in the absence of the Housekeeping Manager.

Qualifications:

Education & Experience:

• Associate's degree or equivalent required; in Facilities Management or related field preferred.
• Minimum 3–5 years of housekeeping or custodial experience, with at least 1–2 years in a supervisory or leadership role; experience in a university or institutional setting is strongly preferred.

Skills &

Competencies:

• Strong leadership and team management abilities.
• Knowledge of cleaning techniques, materials, equipment, and OSHA safety standards.
• Excellent organizational and time-management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft Office Suite and experience with work order or facilities management software.
• Ability to handle multiple priorities in a fast-paced environment.
• Professional demeanor with a commitment to high-quality service.

Work Environment:

• Work is performed in office and campus environments, including residence halls, classrooms, and administrative buildings.
• Must be able to stand, walk, and inspect facilities regularly.
• May involve some evening, weekend, or holiday work during peak times or emergencies.
• Ability to lift and move objects up to 50 lbs may be required.