Environ Serv Aide Job Laurel Maryland USA,Maintenance/Cleaning

Position: Environ Serv Aide I
Location: Laurel

Job Responsibilities

Under regular supervision, performs cleaning and other environmental services for all internal areas of system facilities including Patient Rooms, Nursing Units, Offices, Clinical Areas, Waiting Area, Lobbies, Lounges, Restrooms, Corridors, Elevators and Stairwells to ensure a clean, neat and sanitary environment, according to established performance standards.

Replenishes or replaces expendable supplies such as soap, toilet tissue, and paper towels in a timely manner.

Empties trash containers in assigned areas, replaces liners and cleans the exterior of trash containers with damp cloth.

Transports trash and hazardous waste to appropriate disposal area.

Observes safety precautions and established safety procedures for performing work and using equipment and cleaning supplies. Reports safety hazards per policies and to supervisor; notes required repairs and reports them to supervisor.

Cleans patient rooms, lobbies, hallways, offices, work areas, and other internal areas. This includes:

Clean and sanitize restrooms, focusing on sinks, mirrors, urinals, light fixtures, doors, and other surfaces.
Clean light fixtures, walls, cabinets, glass, furniture, blinds, phones, refrigerators, doors, lamps, countertops, stainless steel surfaces, ledges, etc.
Remove fingerprint smudges, dust, and dirt from wall surfaces with germicidal solutions; damp wipe horizontal surfaces.
Clean and make all beds, including stretchers.
Sweep and vacuum floor and carpet surfaces; damp or wet mop with germicidal solutions.
Shampoo carpets and upholstery; vacuum elevator tracks; dispose of trash.
Operate mechanical equipment such as buffers, automatic scrubbers, pressure washers, vacuums, shampooers, extractors, burnishers, steam machines, baseboard machines, and restroom cleaning machines; maintain equipment in good working order.

Attends annual and periodic mandatory Compliance Program training, including HIPAA Privacy training.

Performs related work as assigned.

Qualifications

High School Diploma / GED or one (1) year facility housekeeping experience is required.
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to follow communication standards to resolve conflicts.
Ability to follow both written and oral instructions.
Ability to write legible and detailed information.
Ability to sign (name) on reports and/or other departmental documentation.
Competence in both oral and written English.
Ability to establish and maintain effective and harmonious work relationships with staff, physicians, and the general public.
Ability to maintain a professional manner at all times.
Ability to maintain strict patient confidentiality and respect for patient’s privacy.
Ability to successfully operate a variety of high powered cleaning equipment.
Ability to operate all electronic bed tracking systems.
Ability to withstand frequent exposure to water and disinfectant chemicals.
Greets customers in courteous, friendly, respectful and professional manner at all times, including maintaining eye contact when appropriate.
Follows communication protocols to internal and external customers, including introducing oneself with job title and experience, asking open-ended questions such as “How may I be of help to you?”, using customer’s name as soon as learned.
Responds promptly and appropriately to customer questions/concerns/complaints and attempts immediate resolution.
Keeps customer’s information confidential, including in public places such as elevators or cafeteria.
Provides assistance and offers help immediately, including finding someone else to meet the request if unable to do so himself/her.
Introduces other staff to customers when handing off, explaining that the person will provide excellent service.
Demonstrates commitment to excellent service recovery when a customer’s expectations have not been met.
Offers assistance to colleagues and other departments when needed.
Takes responsibility for solving problems regardless of origin; completes assignments and respects deadlines.
Resolves conflict directly with colleagues and seeks assistance from others if the issue cannot be resolved.
Refrains from criticism in public.
Minds and respects others’ time and schedules, attends meetings on time and communicates any absences.
Provides co-workers with a status report for continuity of workflow when planning to be out of the office, off the unit, or away from the department.

Pay

$17.00 - $24.60 per hour

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