Utility Custodian

Employment Type:Full time Shift:Day Shift Description:

The Utility Custodian performs repairs, service, and preventive maintenance of department equipment as well as performing the duties of a Housekeeper and/or Custodian when needed. The position also functions as a utility person for a number of projects, and assists with on-the-job training of new custodians.

Reports to:

Supervisor, Environmental Services Supervises: N/A Key Working Relationships: EVS Leadership, Store Clerks and Hospital Colleagues Primary Customer Groups:
Department employees, public and hospital Colleagues Age/Population of Patients Served:
Not Applicable

Disinfect patient treatment, invasive care areas, staff and visitor areas to maximize infection prevention, enhance patient safety, ensure EOC compliance and enhance the visual appeal of assigned areas in accordance with established policies and procedures. Perform collection, storage, and disposal of general medical, biohazard, pharmaceutical, chemotherapy, sharps, and soiled linen products from patient treatment areas in accordance with established policies and procedures.

Clean remodeled or newly constructed areas and ensure they are ready for occupancy. Perform project work to include cubicle curtain changes, construction cleanup, floor refinishing, carpet cleaning, wall washing, refrigerator cleaning, and other projects as assigned. Prepare patient rooms, exam rooms and patient support areas for new patients including disinfection, bed making, floor care, and supplies replenishment in accordance with established policies and procedures.

Interact verbally with patients and visitors to provide directions, hospital information, guest room services and general hospitality. Ensures the proper operation of and performs minor maintenance on all custodial equipment communicating additional repair needs to Environmental Services Supervisors. Support with internal requests for moving office furniture and other equipment as needed. Utilizes problem solving knowledge and skills to investigate problems and formulate solutions to improve safety, maximize growth, and reduce costs.

Talk promptly and directly to an individual when there is a concern or a problem. Build trust through open, two‑way communication. Embrace change and take prudent risk to find new ways to support the Mission. Encourage new ideas to serve our patients and communities. Provide and accept coaching and feedback. Acts as a resource to other custodians for technical advice such as special stain removal, chemical applications and equipment concerns.

Maintains documentation and performs data entry utilizing preventive maintenance and work order software Performs record retention duties in off site and on site locations. Supports and abides by all health center departmental and safety policies and procedures. Maintains basic parts inventory. Attends training applicable to job performance enhancement well as competency and departmental meetings Able to work with little supervision.

Independently uses sound judgment to make decisions that best meet the mission and vision of the organization associated to the Mercy One North Iowa Environmental Services Department. Maintains required department confidentiality and abides by HIPAA regulations. Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development, and participates in medical center and/or departmental education programs.

Communicates with and performs duties following the philosophy of Mercy One North Iowa Medical Center and the Sisters of Mercy reflecting the organization’s Mission, Values, and Cultural Beliefs. Supports…