Live-In Property Operations Supervisor

Description

The Live-In Property Operations Supervisor is responsible for the day-to-day operation, maintenance, appearance, and safety of a large condominium community. This is primarily a hands-on maintenance and facilities role, supported by administrative responsibilities related to inspections, vendor coordination, recordkeeping, and resident communication.

The successful candidate will be proactive, dependable, customer-focused, and take pride in maintaining a safe, attractive, and well-operated community.

Property Operations & Maintenance (Approximately 75%)

• Perform and oversee routine maintenance of the community’s buildings, grounds, amenities, and common areas.
• Conduct regular property inspections to identify maintenance, safety, and appearance concerns and address them promptly.
• Perform general repairs involving plumbing, electrical, carpentry, painting, lighting, irrigation, concrete, and other building systems.
• Coordinate and supervise seasonal operations, including snow and ice management, landscaping, irrigation, and pool operations.
• Maintain community amenities, including the swimming pool, parking areas, sidewalks, recreational facilities, and other common elements.
• Coordinate and oversee contractors and vendors, inspect completed work, and ensure quality and site expectations are met.
• Respond to maintenance emergencies and after-hours property issues as required.
• Assist with capital improvement projects and preventative maintenance programs.
• Maintain tools, equipment, supplies, and maintenance inventory.

Administrative & Resident Support (Approximately 25%)

• Coordinate maintenance requests and follow through to completion.
• Maintain maintenance logs, inspection reports, pool records, and other required documentation.
• Assist with vendor scheduling, purchasing, supply inventory, and operational reporting.
• Communicate professionally with residents, management, contractors, and municipal officials.
• Attend Board meetings as requested and provide operational updates.
• Monitor community conditions and report compliance or safety concerns to management.

Qualifications

• Five or more years of facilities, property maintenance, apartment, condominium, commercial building, or similar maintenance experience preferred.
• Strong working knowledge of building systems, general repairs, landscaping, irrigation, snow operations, and property upkeep.
• Experience supervising contractors and coordinating vendors.
• Certified Pool Operator (CPO) certification, or willingness to obtain upon hire.
• Valid driver’s license with an acceptable driving record.
• Comfortable using email, smartphones, and basic computer software.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to work independently, prioritize responsibilities, and make sound decisions during emergencies.

Physical & Scheduling Requirements

• Ability to work outdoors year-round in varying weather conditions and perform physically demanding maintenance work.
• Ability to lift, push, and pull up to 75 pounds and safely operate power tools and maintenance equipment.
• This live-in position generally follows a daytime schedule but requires flexibility for snowstorms, utility failures, resident emergencies, and other property-related needs outside normal business hours.

Compensation & Benefits

• $30 - $35 per hour
• Two-bedroom apartment provided
• Medical, dental, and vision insurance
• Retirement plan
• Paid holidays
• Flexible Spending Account (FSA)
• Paid time off
• Short-term disability