Customer Service Representative - Weekend Shift; Bilingual English-Korean

Customer Service Representative – CJ Logistics

At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast‑paced environment and love problem‑solving, this role is for you!

• Pay Range: $21.00 – $26.00/hour + $1.50 shift differential
• Schedule 1D: Friday – Monday 7:30 am – 6 pm ($1.50 shift differential)
• Schedule 2D: Friday – Monday 7:30 pm – 6 am ($1.50 shift differential)

• Customer Communication: Be the friendly, go‑to expert for both internal and external customers, ensuring top‑notch service and smooth operations.
• Schedule & Organize: Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection: Process orders, Bills of Lading, and verify documentation with accuracy.
• Dock & Yard Coordination: Assign dock doors, track trailers, maintain key reports to ensure everything runs smoothly.
• Team Player: Work closely with shift leads and support shipping and receiving when needed.

• High School Diploma or GED required
• Bilingual in English / Korean
• Comfortable with Microsoft Office and willing to learn warehouse management systems (WMS)
• Shipping & receiving experience is a plus; willingness to learn and grow is preferred

• Competitive compensation package
• Rapid Paid (ability to get hours worked paid out before payday)
• Full health insurance (medical, dental, vision), 401(k), life insurance, tuition assistance, PTO and more
• Growing company with a performance record that continues to climb
• Open‑door work environment
• High‑performance culture focused on growth mindset and continuous improvement
• Opportunities for advancement

At CJ Logistics America, we are an equal‑opportunity employer that values diversity, equity, and an inclusive workplace. We prohibit discrimination and harassment based on race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, disability, age, pregnancy, veteran status, or any other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E‑Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.