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In-Room Dining Cook

Job in Matteson, Cook County, Illinois, 60443, USA
Listing for: MATTESON RESTAURANT LLC
Full Time position
Listed on 2026-09-01
Job specializations:
  • Restaurant/Food Service
    Cook & Chef, Catering, Server/Wait Staff, Food & Beverage
Salary/Wage Range or Industry Benchmark: 17 - 18 USD Hourly USD 17.00 18.00 HOUR
Job Description & How to Apply Below
Position: IN-ROOM DINING COOK

Benefits:

  • 401(k)
  • Competitive salary
  • Employee discounts
  • Paid time off
Applebee’s Lunch & Dinner / In-Room Dining Cook Applebee’s Restaurant & In-Room Dining (IRD) | Dual-Brand Delta Hotels & Fairfield Inn & Suites by Marriott Matteson IL

Department: Food & Beverage / Culinary

Reports To: Executive Chef / Food & Beverage Manager

Position Type: Full-Time / Part-Time

Hourly Rate: $17.00–$18.00 per hour

Schedule:
Shifts scheduled between 9:00 AM–12:00 AM

Availability: Open and Flexible, including evenings, weekends, and holidays

POSITION SUMMARY

The Applebee’s Lunch & Dinner / In-Room Dining (IRD) Cook is responsible for the preparation and execution of food for Applebee’s Restaurant and In-Room Dining (IRD) while maintaining established recipes, quality standards, portion specifications, presentation, ticket times, and food safety requirements.

This is a hands-on, high-volume culinary position requiring the ability to work efficiently on a fast-paced restaurant line while simultaneously supporting hotel In-Room Dining orders. The Cook must effectively prioritize multiple tickets, communicate with service staff, and maintain consistent food quality regardless of whether the order is being served in the restaurant or delivered to a guest room.

The successful candidate will demonstrate strong culinary fundamentals, attention to detail, reliability, teamwork, and the ability to perform effectively under pressure.

Because the operation is located within a Marriott-branded hotel, the Cook directly contributes to the overall guest experience and is expected to maintain a strong commitment to quality, consistency, cleanliness, and Marriott hospitality standards.

ESSENTIAL RESPONSIBILITIES FOOD PREPARATION & LINE COOKING
  • Prepare and cook Applebee’s menu items according to established recipes and specifications.
  • Prepare and execute In-Room Dining (IRD) food orders accurately and efficiently.
  • Work assigned stations, including grill, sauté, fry, prep, pantry, or other stations as directed.
  • Maintain consistency in taste, portion size, temperature, quality, and presentation.
  • Read and prioritize restaurant and IRD tickets accurately.
  • Prepare multiple orders simultaneously during high-volume service periods.
  • Maintain established ticket-time expectations.
  • Coordinate with servers, IRD associates, expediters, and other culinary team members.
  • Properly portion ingredients and menu items.
  • Follow all approved recipes and preparation procedures.
  • Ensure food is cooked to the appropriate temperature and specifications.
  • Communicate immediately with culinary leadership regarding product shortages, equipment issues, or food-quality concerns.
IN-ROOM DINING (IRD)
  • Prepare all assigned IRD orders according to established hotel and culinary standards.
  • Ensure IRD orders are accurate, complete, properly portioned, and presented appropriately for room delivery.
  • Verify all food items against the IRD ticket before releasing the order.
  • Maintain appropriate hot and cold food temperatures.
  • Coordinate with IRD/service staff to ensure orders are ready for prompt delivery.
  • Prioritize IRD orders appropriately while maintaining Applebee’s service levels.
  • Communicate delays, missing items, special requests, and unavailable products immediately.
  • Properly package food for transportation to guest rooms.
  • Pay close attention to special requests, dietary requirements, and allergies communicated through the ticket or service team.
  • Maintain the same quality standards for IRD orders as food served in the restaurant.
LUNCH & DINNER OPERATIONS
  • Be fully prepared and ready to work at the scheduled start time.
  • Support lunch, dinner, and peak business periods.
  • Maintain consistent production throughout the shift.
  • Prepare food according to forecasted business levels.
  • Complete assigned prep work before and during service.
  • Monitor food levels and communicate replenishment needs.
  • Assist other kitchen stations during periods of high volume.
  • Maintain awareness of large parties, special events, hotel occupancy, and increased business demands.
  • Effectively balance restaurant and IRD production priorities.
FOOD QUALITY & PRESENTATION
  • Ensure every plate leaving the kitchen meets established quality standards.
  • Maintain…
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