Customer Service Representative - 2nd Shift; Bilingual English-Korean

Lift Your Career to New Heights with CJ Logistics! At CJ Logistics, our Customer Service Representatives keep things moving. You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast‑paced environment and love problem‑solving, this role is for you.

Pay Range: $21.00 - $26.00/hour + $0.75 shift differential.

• Schedule 2A:
  Tuesday - Saturday 3:30 pm – 12 am ($0.75 shift differential)
• Schedule 2B:
  Sunday - Thursday 3:30 pm – 12 am ($0.75 shift differential)
• Schedule 2C:
  Monday - Friday 3:30 pm – 12 am ($0.50 shift differential)

• Customer Communication – Be the friendly, go‑to expert for both internal and external customers, ensuring top‑notch service and smooth operations.
• Schedule & Organize – Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy.
• Dock & Yard Coordination – Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and support shipping and receiving as needed.

• High School Diploma or GED required.
• Bilingual in English / Korean.
• Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS).
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better.

• Competitive compensation package.
• Rapid Paid! – Ability to get hours worked paid out before payday.
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and more.
• Growing company with a strong advancement record.
• Open‑door work environment.
• High performance culture with a focus on continuous improvement.
• Opportunities for advancement.

At CJ Logistics America, we believe in an inclusive and diverse team. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace.

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. We help customers leverage supply chain management as a competitive advantage, reducing total system costs and improving service.

As a lead logistics partner, we prioritize social responsibility and sustainability, focusing on the wellbeing of customers, employees, and communities.

CJ Logistics is proud to be an Equal Employment Opportunity and affirmatively action employer. We prohibit discrimination or harassment of any type, including but not limited to discrimination based upon race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability and other characteristics protected by federal, state, or local law. We also participate in the E‑Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.

Candidates must complete an application at: