Customer Service Representative - 2nd Shift; Bilingual English-Korean

Lift Your Career to New Heights with CJ Logistics!

At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you!

Pay Range: $21.00 - $26.00/hour + $0.75 shift differential

Schedules:

• 2A:
  Tuesday - Saturday 3:30pm – 12am ($0.75 shift differential)
• 2B:
  Sunday - Thursday 3:30pm – 12am ($0.75 shift differential)
• 2C:
  Monday - Friday 3:30pm – 12am ($0.50 shift differential)

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!

• High School Diploma or GED required
• Bilingual in English / Korean
• Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS).
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!

• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!

At CJ Logistics America, we are an equal opportunity employer that values diversity, equity, and an inclusive workplace. We prohibit discrimination and harassment of any type, including but not limited to discrimination and harassment based upon race, religion, color, national origin, ancestry, citizenship, sex, sexual orientation, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

Additionally, CJ Logistics participates in the E-Verify program in certain locations.

At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.

Candidates must complete an application at