Janitorial - Emerald Acres Sports Connection

JANITORIAL TEAM MEMBER - Emerald Acres Sports Connection

Location:

Mattoon, IL

Department:
Maintenance

Reports To:

Facility Maintenance Manager

Status:
Part-Time

The Janitorial Team Member will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility, while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

• Maintain courts, office, and equipment as required
• Monitor for spills throughout the facility and clean as needed
• Clean all floor surfaces and glass in facility
• Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
• Clean all guest seating and lobby area
• Facility trash & recycles removal
• Provide courteous and friendly service to all guests with answers and directions as needed
• Have general knowledge regarding program options and facility events
• Be responsive to guest concerns and direct to appropriate Manager to resolve
• Assist other departments as necessary
• Complete special projects, daily assignments and other duties as directed by management

• Can work well with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and well-being of others
• Have sports experience or an interest to learn

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to successfully complete our Utility Vehicle training program