Technician Powersports

Technician

The Technician is responsible for performing repair and service on customer and dealership vehicles within management's guidelines for productivity, safety and efficiency.

Essential Job Functions:

• Review vehicle history and any factory bulletins that apply to vehicle make and model, paying special attention to outstanding campaigns.
• Complete system diagnostics and automotive trouble shooting and testing
• Report required vehicle work to management for approval.
• Make notes regarding proposed and additional work on hard copy or technician terminal.
• Upon repair authorization, request necessary parts from the parts department and return any parts that have been requested to be saved by the customer or factory.
• Help team members with customer retention and provide daily status report.
• Perform various vehicle repairs after approval and receipt of parts.
• Test drive vehicles as necessary to diagnose and verify repair.
• Inform dispatcher, advisor, team leader or electronic technician terminal of job completion and make any final notes regarding recommended work.
• Keep informed of all safety guidelines of management and other agencies, especially disposal of hazardous waste.
• Participate in continuing education and maintain training and/or certification records.
• Keep work areas clean and maintain good condition of personal and shop tools.
• Other duties as assigned by management.

Compensation & Benefits:

This is an hourly position paying $17.00-$25.00 per hour. Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area.

We're proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:

• Health Insurance, Dental, & Vision Insurance
• Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance
• AFLAC – Supplemental insurance offerings available to employees
• Employee-Structured Pricing for New and Used Vehicles (full-time employees only)
• Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities.
• Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us!
• Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Employee Assistance Program – unlimited phone access to legal, financial, and work-life services
• Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!

Knowledge, Skills and Ability Requirements:

• Analytical
  - Synthesizes complex or diverse information;
  Collects and researches data;
  Uses intuition and experience to complement data.
• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Technical Skills
  - Strives to continuously build knowledge and skills;
  Shares expertise with others.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal
  - Listens to others without interrupting.
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification.
• Attendance/Punctuality
  - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent.
• Dependability
  - Completes tasks on time or notifies appropriate person with an alternate plan.
• Quality
  - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity
  - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.
• Safety and Security
  - Observes safety and security procedures;
  Determines appropriate action beyond…