Airport Dispatcher

WORKING FOR THE CITY OF MCKINNEY

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family.

That’s why we exist. Join us and start making a difference today.

City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

Under the general supervision of the Airport Operations Supervisor, provides communication and support to airport employees, tenants, users and customers as well as monitors the airport access control and camera systems.

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

• Receives and responds to emergency and non-emergency calls, via telephone or radio, for police, fire, medical, security and other airport operations.
• Processes and evaluates information received, prioritizes calls and dispatches required personnel.
• Monitors and coordinates airport operations activity and assignments via radio frequencies.
• Operates multi-channel public safety radio system.
• Simultaneously listens to and comprehends both telephone and radio traffic often under loud and stressful conditions.
• Answers questions and provides information to the public over the telephone.
• Monitors and operates access control system to include computer entries, closed circuit television and various other electronic components.
• Creates and maintains accurate automated or manual logs of airport operations communications activity.
• Coordinates with Airport Police to conduct daily TSA Part 1542 required inspections of badge holders.
• Monitors weather conditions, working closely with Airfield Maintenance and Operations Department regarding the proper distribution of NOTAMS and other weather data.
• Documents wildlife activity and strike incidents in airport operations software and ensure timely submission to the FAA Wildlife Strike Database.
• Operates a variety of computer, electronic access, surveillance and other equipment.
• Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
• Keeps informed of all departmental policies and security/emergency procedures.
• Develops knowledge of the airport layout and surrounding areas.
• Follows and complies with all safety and work rules and regulations.
• Comprehends and applies city ordinances, policies, and procedures.

• Perform other duties as assigned or directed.
• Must be able to work night, weekend and holiday shifts as scheduled.
• Must be able to work overtime as needed, especially in times of non-standard operations such as weather events or airport emergencies, closures, diversions, etc.
• Must maintain a professional appearance.
• Must maintain a professional attitude and clarity of work despite busy or stressful situations.

• Ab…