Technical Support Specialist – Laser Systems
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
Maintenance/Cleaning
Field/Service Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
- Troubleshoot customer issues with laser machines remotely and occasionally on-site
- Diagnose mechanical systems, electrical components, software, and networking problems
- Guide customers through repairs and maintenance
- Create and improve technical documentation and video guides
- Work closely with engineering and product teams to resolve recurring issues
- Escalate complex problems and track resolutions
- Provide fast, clear, and professional communication with customers
- Strong mechanical and electrical troubleshooting skills
- Ability to diagnose problems logically and efficiently
- Comfortable working with tools and equipment
- Experience with CNC machines, lasers, or similar equipment highly preferred
- Basic understanding of motors, belts, and motion systems
- Basic understanding of power supplies and electrical components
- Basic understanding of computer/software troubleshooting
- Calm under pressure
- Clear communicator who can explain complex things simply
- Detail-oriented
- Problem-solver mindset
- Takes ownership of issues
Demonstrates strong mechanical and electrical troubleshooting skills, with the ability to diagnose and resolve issues related to laser machines and CNC equipment. Excels in creating technical documentation and providing clear communication to customers while collaborating with engineering teams.
Highest-signal resume keywords- Mechanical Troubleshooting
- Electrical Troubleshooting
- CNC Machine Experience
- Technical Documentation Creation
- Clear Communication
- Mechanical Systems Diagnosis
- Electrical Components Diagnosis
- Software Troubleshooting
- Networking Problem Solving
- Understanding of Motors
- Understanding of Belts
- Understanding of Motion Systems
- Understanding of Power Supplies
- Calm Under Pressure
- Detail-Oriented
- Problem-Solver Mindset
- Ownership of Issues
- Laser Machines
- CNC Machines
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