Transportation Billing & Revenue Specialist

Position

Description:

About this Role
Every completed shipment must be translated into an accurate, supportable, and timely customer invoice. That can be more complicated than it sounds.
As a Transportation Billing & Revenue Specialist
, you will work with shipment records, customer requirements, rates, purchase orders, bills of lading, scale tickets, and other freight documentation to determine whether each transaction is complete and ready to bill. When information is missing or an invoice is rejected, you will investigate the issue, identify what needs to be corrected, and work with the appropriate teams to keep the process moving.
This is not simply a repetitive data-entry position. It is a deadline-driven role for someone who can absorb detailed information, recognize discrepancies, organize competing priorities, and make sound decisions without losing sight of accuracy. Your work directly supports revenue collection, customer service, driver settlements, and the financial performance of our transportation and logistics companies.
For someone interested in building a career in transportation, logistics, or accounting operations, this position offers the opportunity to develop specialized knowledge of how freight moves-and how transportation services become revenue.
What You'll Do

• Prepare and process accurate customer invoices within established billing schedules and customer requirements.
• Review shipment and billing information to determine whether transactions are complete, properly categorized, and ready for invoicing.
• Validate supporting documentation, including purchase orders, bills of lading, scale tickets, freight paperwork, and other customer-required records.
• Distribute daily invoices and confirm that all required supporting documents are properly indexed and included.
• Monitor rejected or disputed invoices, investigate the reason for rejection, and coordinate corrections or additional documentation.
• Identify missing, inconsistent, or incomplete billing information and work with operations, customer service, dispatch, accounting, and other internal teams to resolve exceptions quickly.
• Maintain accurate and organized billing records that support customer inquiries, accounting requirements, reporting, and audit readiness.
• Assist with driver settlements by reviewing relevant shipment, compensation, and supporting information.
• Manage multiple deadlines and changing priorities while maintaining accuracy and follow-through.
• Learn customer-specific billing requirements and apply that knowledge consistently across transactions.
• Recommend practical improvements when recurring discrepancies, documentation gaps, or inefficient processes are identified.

What Will Help You Succeed You are likely to succeed in this role if you enjoy solving detailed problems, take satisfaction in getting things right, and remain composed when priorities shift. You do not simply pass along incomplete information-you ask questions, locate the missing pieces, and help bring the transaction to completion.
You should also bring to us:

• At least one year of billing, accounts receivable, transportation administration, freight operations, or similarly detailed transactional experience.
• Transportation or logistics billing experience preferred.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong analytical, organizational, and problem-solving skills.
• Careful attention to detail without losing sight of deadlines and overall workflow.
• The ability to review multiple forms of documentation and recognize missing or conflicting information.
• Clear and professional written communication skills, particularly when addressing invoice discrepancies by email.
• The ability to collaborate effectively with employees across operations, customer service, dispatch, accounting, and other departments.
• Adaptability when customer requirements, internal processes, or daily priorities change.
• A dependable, constructive approach to work and a willingness to learn the complexities of transportation billing.

Why This Role Matters Accurate billing is where completed transportation service becomes recognized revenue. When invoices are correct, properly supported, and delivered on time, customers can process them more efficiently, disputes are reduced, and the business is paid for the work it has performed.
Your judgment, responsiveness, and attention to detail will help protect that process. As your knowledge grows, you will become a trusted resource for resolving billing exceptions, understanding customer requirements, and improving the flow of information between operations and accounting.
What We Offer We take care of our people the way they take care of our customers. Our benefits and rewards are designed to support your health, family, and future.

• Comprehensive benefits-medical, dental, vision, and life insurance; details on coverage and shared costs are reviewed during the interview process. Benefits are offered as a shared-cost program to balance affordability with sustainable,…