Public Aid Eligibility Assistant

Public Aid Eligibility Assistant

The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the West Suburban FCRC. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the office. Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

Essential Functions:

• Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
• Identifies and sorts documents coming into the office.
• Prepares files protecting customer's confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.

Minimum Qualifications:

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Work Hours:

Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Headquarter

Location:

2701 W Lake St, Melrose Park, Illinois, 60160

Division of Family and Community Services Region 1 North West Suburban FCRC/Cook County Work County:
Cook

Agency Contact: DHS.Hiring Unit Posting Group:
Social Services

About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.