Loss Prevention Officer

• Locations 1955 W NORTH AVE, MELROSE PARK, IL, 60160, US
• Banner Jewel Osco
• Union Status Non-Union

PRIMARY

JOB FUNCTIONS:

• Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
• Manages all incoming telephone communications from complex
• Responsible for communicating emergency information to DC Security Operations
• Maintains an activity log documenting all information relevant to tasks performed
• Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
• Maintains records, and creates access related to the complex card access system
• Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc
• Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.
• Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
• Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.
• Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
• Monitors Yard Management System (PINC) making needed adjustments
• Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
• Performs other related duties as assigned
• Answer telephone calls, tactfully handle inquiries and transfer to appropriate party

Technical Knowledge and Organizational Skills

• Customer Service experience required
• Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
• Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
• Sound judgment in decision making and problem solving.
• Ability to work effectively with all levels of associates and management
• Strong interpersonal skills
• Ability to lead and influence others
• High degree of initiative; proven team player, excellent customer service skills
• Excellent written and verbal communication skills
• Must be able to manage confidential information

Must be able to multitask

Operational Awareness

• Sits for extended periods of time
• Most work is performed under general office conditions in a temperature-controlled environment
• Workday is fast paced;
• Weekend/nights as business dictates

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Inclusive work culture built on belonging
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200…