Supervisor, Operations Fri-Mon

Supervisor, Operations Fri-Mon 5AM-3:30PM Job Description Summary

As a company, we promote a culture of honesty and integrity, valuing the trust it allows us to build with customers and employees alike. Our focus on our people sets us apart and keeps customers returning to work with us.

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we connect and simplify global trade and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services such as FTL, LTL, brokerage, cross-border trucking, groupage, and sortation hubs. The network serves multi-channels including B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

• Develops and maintains relations with vendors, stores, and independent contractors.
• Ensures follow up on shipping discrepancies, damaged goods, and in-home damage claims.
• Dispatches trucks using GPS technology.
• Oversees in-home delivery for customers.
• Maintains monthly operating reports that include statistics and customer service scores.
• Oversees Customer Service Representatives and Routers.
• Attendance and punctuality are essential functions of the job.
• Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing, and delivery.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsible for training employees; planning, assigning, and directing work; rewarding and providing direction to employees; addressing complaints and resolving problems.

• Flexible work schedule.
• Self-motivated to work with little supervision.
• Excellent attendance record.
• Positive attitude and ability to work with others.
• Good communication skills.
• Excellent customer service skills.

• Medical
• Dental
• Vision
• 401(k) + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

$65,000 - $67,000 per year

The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace and embraces different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation, please contact acc

Location:

Northlake, Illinois, 60164, United States of America

Employment Type:

Full time

Shift: Rotating Shifts (United States of America)