Assistant Terminal Manager

Assistant Terminal Manager

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. Our drivers are home daily! We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking an Assistant Terminal Manager at our Northlake, IL Terminal.

Schedule - Monday to Friday 6pm Start Time

Position Summary:

To assist in providing leadership and managing every aspect of the terminal operations with a focus on safety and world class customer service.

Essential Functions:

• Responsible for providing the highest level of safety possible
• Responsible for providing the highest level of customer service possible, both internal and external
• Responsible to assist in managing the terminal personnel with a focus on safety, teamwork, morale, and customer service
• Responsible to follow, communicate, and enforce all company policies, procedures, and goals
• Responsible to keep the terminal adequately staffed by making any staffing recommendations to the TM
• Assist in supervising, coaching, mentoring and motivating employees while leading by example
• Maintain the highest level of on-time service possible
• Maintain the highest level of cost control possible
• Assist with all supervisory functions when needed
• Assist with office clerical functions when needed
• Work in a safe, professional manner to reduce personal risks and risks to fellow employees
• Comply with federal, state, and company regulations
• Work in a positive, supportive, and cooperative way at all times
• Must ensure proper equipment maintenance
• Perform other duties as assigned
• Must gain and maintain via training full knowledge of driver check in process, 24 hour operation of DMs, LH dispatching functions, and all pertinent CLI functionality.
• Must communicate to TM via email on any and all operational needs or requirements daily to include a nighty/daily shift closeout email.
• Must use reporting tools such as Tableau to monitor/coach/and make needed adjustments to the operation including but not limited to: driver productivity report; freight on dock report; dock productivity reports scan time reports; dimensioner usage reports; UKG timekeeping

Minimum Requirements:

• A minimum age of 18
• High school completion or equivalent
• Valid driver license
• Previous LTL management experience
• Supervisory experience required
• Ability to relocate within 12 to 24 months is preferred.
• Ability to work any shift.
• Must have the knowledge and ability to perform all operations jobs in the terminal including dock, dispatch, warehouse, and routing
• Must have extensive knowledge of Deere factory product and the freight movement process
• Excellent interpersonal, verbal, and written communication skills
• Strong analytical and problem-solving skills
• Strong leadership skills
• Detail-oriented, organized
• Must meet all physical requirements
• Must have certification in forklift safety and hazardous material handling
• Ability to multi-task and react to change productively
• Excellent attendance

Working Conditions/Physical Demands:

• Must have the ability to work in a fast-paced environment
• Common material handling tools may be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
• Standing, walking, pushing, pulling, twisting, carrying, bending, reaching, and lifting both above and below waist level may be required
• Heavy lifting may be required
• May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment
• The office environment is generally favorable; lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc.
• Visual acuity including regular use of items including a computer screen or monitor
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; may be occasionally exposed to noise including telephone, office machinery, and conversations of others
• Working on any shift as may be dictated by the needs of the operation

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.