Operations Agent (ORD Air Gateway

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588220

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’sa journey on which you rise.

Pay Range: $23/hr - $29/hr

Shift
:
Tuesday - Saturday 8:30am to 5:00pm (on-site)

Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation.

• Develop and provide excellent customer service to internal and external customers; advise of shipment details and provide quotations.
• Oversee shipment transportation by arranging, booking, and confirming space on flights, freight, cargo, and other transportation methods.
• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

• Education and Experience:
  
  High School Diploma or GED;
  Less than one year related experience.
• Credentials:
  Professional certification may be required in some areas.
• Skills:
  
  Basic proficiency in Microsoft Office, internet, web-based and job specific software applications;
  Accurate typing skills and/or data entry skills;
  Ability to add, subtract, multiply and divide.
• Characteristics:
  Responds promptly and professionally to customer needs;
  Identifies and resolves problems in a timely manner;
  Follows policies and procedures and ability to understand laws, rules and regulations in areas of assignment.

• With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
• We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about…