Facilities Supervisor

Facilities Supervisor (FLSA: Non-Exempt) The Hospitality Hub

Memphis, TN

The Facilities Supervisor's primary responsibility is to bring dedication, skill, and passion to the upkeep, cleanliness, and maintenance of all Hub Memphis campuses. The Facilities Supervisor role is critical to the Hub, providing a hospitable and functioning trauma-informed environment free of clutter and dirt for guests to find healing. We are looking for a skilled maintenance professional with proven leadership ability, experienced in mechanical, carpentry, plumbing, painting, and drywall abilities, who can both perform hands‑on work and supervise others in doing the same.

The Hub is a human first social agency meaning our goal is to decrease suffering for the person in front of us while simultaneously building systemic solutions. While the primary responsibilities of the position are outlined below, we expect all staff to be flexible and available to respond to emergencies and fulfill programmatic responsibilities which may require working holidays, weekends, evenings, or nights.

Everyone in the organization is expected to identify and solve problems. The Hub hires passionate, empathetic individuals.

Additionally, the Hospitality Hub serves people who have experienced discrimination, violence, and other traumatic events. Many Hub clients and guests are healing from trauma related to their marginalization. It is critically important that all members of the Hub team maintain a hospitable and welcoming environment by remaining calm and kind when clients are feeling frustrated.

590 Washington Ave. Memphis, TN 38105

28 N Claybrook, Memphis, TN 38104 and 777 Firestone Memphis TN 38107

Typical hours for this position are Monday through Friday 8a.m. to 4p.m.

A generous paid time off policy, parent leave, professional development, 401(k), and medical insurance are offered to all regular full-time employees. Regular training is provided to all employees.

The salary for this position is dependent on the candidate's demonstrated experience, expertise, and skill. The salary range starts at $24-$27. Hourly team members are compensated with overtime pay for hours exceeding 40 hours a week.

Duane Ehrat, Facilities Manager

While the primary responsibilities of the position are outlined below, this list is not exhaustive.

• Facilitates scheduling, coordination and supervision of daily work for facilities team members, ensuring tasks and projects are completed on time.
• Trains, coaches, and mentors facilities staff, including onboarding new team members on Hub facilities systems, safety protocols, and cleanliness standards.
• Assists the Facilities Manager with hiring, onboarding, and performance evaluations for facilities team members.
• Oversees maintenance of all Hub Memphis properties, including buildings and grounds on all campuses.
• Responds to all physical building systems, first troubleshoots and then calls vendors or contractors as needed.
• Performs basic troubleshooting and assessment for all major mechanical, plumbing, electrical, and HVAC systems, including regular inspections and preventative maintenance.
• Performs basic maintenance, troubleshooting, and assessment of all Hub properties, including roof, hardscape, and landscaping.
• Diagnoses and repairs issues in various systems, including replacing defective parts, wiring, and plumbing fixtures.
• Establishes a safe and attractive environment for employees, guests, and visitors by performing safety audits, conducting safety-related training, and setting a high standard for health and cleanliness.
• Adheres to and enforces all safety protocols and regulations, ensuring equipment and facilities meet safety standards.
• Maintains accurate records of maintenance activities, service logs, and repair documentation, and inventory of all supplies.
• Works with Work Local to address janitorial or landscaping needs.
• Supports contractor work, manages subs, and completes maintenance projects in a timely manner and within budget.
• Schedules regular maintenance work to ensure vehicle functionality and…