General Manager of Facilities & Service - POD ; San Posada, San Valencia, San Hacienda)

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

Full-time

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a General Manager Facilities & Service (Multi-Site Maintenance Supervisor) at POD 4 (San Posada, San Valencia, San Hacienda) in Chandler & Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

• The anticipated starting base pay range for this position is $91,520/annually.
• Eligible for monthly bonuses based on operational metrics.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

• A minimum of 5 years of experience as a maintenance manager in multifamily is required.
• EPA, CPO & OSHA 30 Certification is preferred.
• Lead and develop the Service team, fostering accountability, collaboration, and high performance.
• Oversee the daily operations of the entire POD Service team, including task management, service requests, turns, and prioritization of work.
• Manage capital projects and property improvement initiatives from planning through completion, ensuring quality, timelines, and budgets are met.
• Demonstrate strong financial acumen through budget management, expense control, forecasting, and resource allocation.
• Maintain strong organization and operational oversight to ensure service standards, team productivity, and property needs are consistently met.
• Extensive knowledge in the following areas:
  Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards.
• Record of high performance within team and complete training records within own team.
• Record of promoting and training team members.
• Basic computer skills required for reporting.
• High School or GED required.

• Oversee daily maintenance operations across multiple multifamily communities to ensure properties are safe, clean, and well-maintained.
• Lead and supervise a team of maintenance technicians and grounds staff, providing coaching, training, and performance feedback.
• Ensure completion of preventative maintenance programs for HVAC, plumbing, electrical, pool, appliance, and building systems.
• Conduct routine property inspections and identify maintenance, safety, or curb appeal concerns requiring attention.
• Coordinate and manage apartment turns to ensure units are market-ready within established timelines.
• Prioritize and monitor service requests and work orders to ensure timely, high-quality completion and resident satisfaction.
• Manage vendor and contractor relationships, including scheduling, oversight, and quality control of repairs and capital projects.
• Ensure compliance with OSHA standards, company policies, and all applicable health and safety regulations.
• Conduct safety meetings and maintain documentation related to inspections, incidents, and compliance requirements.
• Assist with developing and managing maintenance budgets, forecasts, and capital expenditure projects.
• Monitor inventory levels and oversee ordering of maintenance supplies, equipment, and parts.
• Partner with external and internal teams to support occupancy goals, resident retention,…