Maintenance Tech

JOB SUMMARY:

As a Maintenance Technician at AG Living, you play a pivotal role in ensuring the optimal functioning, safetmulti-family property. Your technical expertise, problem-solving abilities, and commitment to excellent customer service are essential in addressing maintenance requests, performing repairs, and upholding a high standard of living for our residents. Your responsibilities will encompass a diverse range of maintenance tasks, emergency response, preventive maintenance, unit turnover, customer service, safety and compliance, documentation, vendor and partner relationships, and team collaboration.

VALUES MODELED:
All employees are expected to bring our values to life every day by demonstrating:

RESPECT:
Treat people with courtesy and kindness, valuing inclusion and diversity.

ACCOUNTABILITY:
Honor commitments, focus on delivering solutions, and take ownership of responsibilities.

INTEGRITY:
Act with honesty, honor, and transparency in all activities.

SERVICE:
Be socially conscious, proactive thinkers, committed to improving well-being.

EXCELLENCE:
Strive for excellence, adapt, innovate, and exceed expectations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintenance and Repairs:

Execute a variety of maintenance and repair tasks, covering plumbing, electrical, HVAC, carpentry, appliance repairs, and general building systems.

Diagnose and troubleshoot issues to implement effective solutions for maintaining property functionality.

Emergency Response:

Respond promptly to maintenance emergencies, ensuring resident safety and property integrity.

Address urgent issues such as plumbing leaks and electrical outages with efficiency and professionalism.

Preventive Maintenance:

Conduct routine inspections and preventive maintenance tasks to identify and address potential issues.

Uphold proper upkeep of property equipment, systems, and common areas.

Unit Turnover:

Prepare vacant units for new residents by completing repairs, replacements, and cosmetic improvements.

Ensure move-in readiness, addressing plumbing, electrical, painting, and other maintenance needs.

Customer Service:

Provide exceptional customer service, addressing maintenance requests, inquiries, and concerns promptly.

Foster positive interactions to ensure resident satisfaction.

Safety and Compliance:

Adhere to safety protocols, property policies, building codes, and regulations.

Maintain a safe work environment, utilizing appropriate personal protective equipment.

Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

Documentation:

Document all maintenance activities, including repairs, inspections, and preventive maintenance tasks.

Maintain accurate records of work orders, materials used, and hours worked.

Vendor and Partner Relationships:

Collaborate with external contractors and vendors for specialized repairs, ensuring quality work and timely completion.

Team

Collaboration:

Work closely with property management, leasing staff, and other team members to coordinate maintenance efforts and prioritize tasks.

COMPETENCIES:

Your role demands proven experience in maintenance, repairs, or a related field, showcasing strong technical skills in plumbing, electrical, HVAC, carpentry, and appliance repairs.

Possess excellent problem-solving skills

Effective communication for resident and team interactions

Efficient time management,Thorough understanding of safety regulations and maintenance best practices.

Key Qualities:

Technical proficiency in various maintenance disciplines

Exceptional problem-solving abilities

Strong communication skills for resident and team interactions

Effective time management and ability to prioritize tasks.

Thorough knowledge of safety regulations and maintenance best practices

Valid driver's license and reliable transportation.
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