Maintenance Tech

Overview

Job Location:

Lockhart Apartment Homes - Mesquite, TX 75149

Position Type:
Full Time

Education Level: None

Travel Percentage:
None

JOB SUMMARY:

As a Maintenance Technician at AG Living, you play a pivotal role in ensuring the optimal functioning and safety of a multi-family property. Your technical expertise, problem-solving abilities, and commitment to excellent customer service are essential in addressing maintenance requests, performing repairs, and upholding a high standard of living for our residents. Your responsibilities will encompass a diverse range of maintenance tasks, emergency response, preventive maintenance, unit turnover, customer service, safety and compliance, documentation, vendor and partner relationships, and team collaboration.

VALUES MODELED:
All employees are expected to bring our values to life every day by demonstrating:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.

• Maintenance and Repairs: Execute a variety of maintenance and repair tasks, covering plumbing, electrical, HVAC, carpentry, appliance repairs, and general building systems. Diagnose and troubleshoot issues to implement effective solutions for maintaining property functionality.
• Emergency Response: Respond promptly to maintenance emergencies, ensuring resident safety and property integrity. Address urgent issues such as plumbing leaks and electrical outages with efficiency and professionalism.
• Preventive Maintenance: Conduct routine inspections and preventive maintenance tasks to identify and address potential issues. Uphold proper upkeep of property equipment, systems, and common areas.
• Unit Turnover: Prepare vacant units for new residents by completing repairs, replacements, and cosmetic improvements. Ensure move-in readiness, addressing plumbing, electrical, painting, and other maintenance needs.
• Customer Service: Provide exceptional customer service, addressing maintenance requests, inquiries, and concerns promptly. Foster positive interactions to ensure resident satisfaction.
• Safety and Compliance: Adhere to safety protocols, property policies, building codes, and regulations. Maintain a safe work environment, utilizing appropriate personal protective equipment. Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
• Documentation: Document all maintenance activities, including repairs, inspections, and preventive maintenance tasks. Maintain accurate records of work orders, materials used, and hours worked.
• Vendor and Partner Relationships: Collaborate with external contractors and vendors for specialized repairs, ensuring quality work and timely completion.
• Team
  
  Collaboration:
  
  Work closely with property management, leasing staff, and other team members to coordinate maintenance efforts and prioritize tasks.

• Competencies: Proven experience in maintenance, repairs, or a related field, showcasing strong technical skills in plumbing, electrical, HVAC, carpentry, and appliance repairs.
• Possess excellent problem-solving skills.
• Effective communication for resident and team interactions.
• Efficient time management.
• Thorough understanding of safety regulations and maintenance best practices.

• Technical proficiency in various maintenance disciplines.
• Exceptional problem-solving abilities.
• Strong communication skills for resident and team interactions.
• Effective time management and ability to prioritize tasks.
• Thorough knowledge of safety regulations and maintenance best practices.
• Valid driver’s license and reliable transportation.