Maintenance Tech

JOB SUMMARY

As a Maintenance Technician at AG Living, you play a pivotal role in ensuring the optimal functioning of a multifamily property. Your technical expertise, problem‑solving abilities, and commitment to excellent customer service are essential in addressing maintenance requests, performing repairs, and upholding a high standard of living for our residents. Your responsibilities will encompass a diverse range of maintenance tasks, emergency response, preventive maintenance, unit turnover, customer service, safety and compliance, documentation, vendor and partner relationships, and team collaboration.

• RESPECT:
  Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY:
  Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY:
  Act with honesty, honor, and transparency in all activities.
• SERVICE:
  Be socially conscious, proactive thinkers, committed to improving well‑being.
• EXCELLENCE:
  Strive for excellence, adapt, innovate, and exceed expectations.

• Execute a variety of maintenance and repair tasks, covering plumbing, electrical, HVAC, carpentry, appliance repairs, and general building systems.
• Diagnose and troubleshoot issues to implement effective solutions for maintaining property functionality.

• Respond promptly to maintenance emergencies, ensuring resident safety and property integrity.
• Address urgent issues such as plumbing leaks and electrical outages with efficiency and professionalism.

• Conduct routine inspections and preventive maintenance tasks to identify and address potential issues.
• Uphold proper upkeep of property equipment, systems, and common areas.

• Prepare vacant units for new residents by completing repairs, replacements, and cosmetic improvements.
• Ensure move‑in readiness, addressing plumbing, electrical, painting, and other maintenance needs.

• Provide exceptional customer service, addressing maintenance requests, inquiries, and concerns promptly.
• Foster positive interactions to ensure resident satisfaction.

• Adhere to safety protocols, property policies, building codes, and regulations.
• Maintain a safe work environment, utilizing appropriate personal protective equipment.
• Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

• Document all maintenance activities, including repairs, inspections, and preventive maintenance tasks.
• Maintain accurate records of work orders, materials used, and hours worked.

• Collaborate with external contractors and vendors for specialized repairs, ensuring quality work and timely completion.

• Work closely with property management, leasing staff, and other team members to coordinate maintenance efforts and prioritize tasks.