Engineering Supervisor, Miami Lakes Hotel Main

Position: Engineering Supervisor, Miami Lakes Hotel on Main
ABOUT US

Miami Lakes Hotel on Main is a proud member of Graham Hospitality, a division of The Graham Companies. We are the only full-service hotel resort in the Miami Lakes area. Ideally situated on Main Street, our guests enjoy immediate access to upscale boutiques, a 17-screen Cineplex, and over a dozen acclaimed restaurants - all just steps from our door. Whether traveling for business or leisure, our hotel offers a one-of-a-kind destination experience.

POSITION OVERVIEW

We are seeking an experienced and hands-on Engineering Supervisor to lead our hotel's engineering and maintenance operations. In this essential role, you will ensure the physical integrity, safety, and operational efficiency of our property while supervising a skilled engineering team. You will be a key contributor to the guest experience by keeping every corner of Miami Lakes Hotel well-maintained, safe, and running at peak performance.

WHAT WE OFFER

At Miami Lakes Hotel, we value our team members and are proud to offer an excellent benefits package, including:

* Pension Plan

* 401(k) Plan

* Medical, Dental & Vision Insurance

* Employer-Paid Life Insurance

* Employer-Paid Disability Benefits

* Employer-Paid Parental Leave

ESSENTIAL DUTIES & RESPONSIBILITIES

Team Leadership & Communication

* Supervise the Engineering Team in day-to-day maintenance and engineering operations, including service standards and equipment schedules.

* Develop and maintain positive working relationships with colleagues, vendors, and all levels of the organization.

* Communicate each shift's activities, issues, and incidents to incoming shifts using approved communication programs and standards.

* Oversee all shift activity including reports, incident documentation, patrolling, dispatching, and daily logs.

Maintenance & Preventive Programs

* Oversee ongoing maintenance, repair, and preventive maintenance (PM) programs with a focus on improving efficiency, profitability, and service levels.

* Conduct daily property walk-throughs to visually assess the maintenance and operation of all physical structures.

* Diagnose, maintain, and repair mechanical equipment throughout the hotel.

* Ensure all hotel fixtures and fittings are maintained in safe working condition; take prompt corrective action when unsafe situations arise.

* Perform preventive maintenance on tools and equipment; visually inspect tools, equipment, and machines regularly.

* Coordinate with Housekeeping to prioritize maintenance activities in guest rooms and public areas.

Systems & Technology

* Promote and manage usage of automated maintenance systems (HotSOS); ensure HotSOS is updated daily and all requests are completed.

* Display working knowledge of all engineering computer programs related to preventive maintenance, energy management, and building systems.

* Plan and oversee grounds-keeping contracted services.

Energy & Compliance

* Implement and manage energy conservation programs to minimize hotel operating expenses.

* Follow all company safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries promptly.

* Implement and direct all emergency programs.

* Stay current on compliance regulations and procedures in the engineering and facilities field as required by hotel standards.

Guest Service

* Ensure prompt and courteous response to all maintenance requests from guests and colleagues.

* Welcome and acknowledge guests according to company standards; anticipate and address service needs and assist individuals with disabilities.

* Ensure team members adhere to uniform, personal appearance, and confidentiality standards and protect company assets at all times.

CORE COMPETENCIES

* Team Supervision & Leadership

* Preventive Maintenance Planning

* Safety & Compliance Management

* Guest-Focused Service Delivery

* Energy Conservation

* Building Systems & Technology

QUALIFICATIONS

* Advanced knowledge of building management, facilities engineering, and hotel maintenance operations.

* Strong leadership skills with demonstrated experience supervising and developing a team.

* Excellent communication skills - both written and verbal - with the ability to interact professionally at all levels of the organization.

* Proven ability to manage multiple competing priorities, meet deadlines, and adapt to a changing environment.

* Committed to delivering a high standard of customer service.

* Excellent organizational and time management skills with strong attention to detail.

* Experience with Yardi systems a plus.

* Bilingual (English/Spanish) a plus.

KNOWLEDGE, SKILLS & ABILITIES

* Proficiency with computers, building management software, and Microsoft Office products (Word and Outlook).

* Ability to use mathematics to solve practical problems in a maintenance and engineering context.

* Ability to work independently with minimal supervision and follow through on assignments.

* Ability to establish and maintain accurate records and ensure efficient document retrieval.

* Strong adaptability to changing work environments,…