Janitor, Maintenance​/Cleaning, Facility Maintenance

Janitor – Handles cleaning duties and customer interface in the facility.

Basic Function: This position is involved with janitorial duties and customer interface. Previous experience is preferred, but not required in all positions. The individual must be able to perform with minimum supervision.

• Perform all maintenance and cleaning tasks noted on checklists and as directed by the facility manager/supervisor to ensure all dirt, dust, litter, and debris are removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
• Make multiple rounds daily to pick up and discard trash and debris.
• Empty all trash receptacles inside and out, including offices.
• Note and report burned‑out light bulbs and any malfunctions of equipment.
• Clean all spills.
• Submit requests for repairs or maintenance.
• Follow Occupational Safety and Health Administration (OSHA) rules and regulations.
• Clean all restrooms.
• Keep an inventory of janitorial supplies.
• Maintain a daily janitorial service sheet.
• Operate commercial cleaning equipment, as applicable for the job.
• Shovel and clean, snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels and other cleaning equipment.
• Report any unknown, observed, or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties and etc. on an as‑needed basis.
• Maintain a neat and clean appearance and arrive and remain completely uniform before and during scheduled shifts.
• Perform other duties as assigned.

Education / Experience: High school diploma or a combination of experience and education. May require facility maintenance, electrical, painting experience, or skills training depending on the job assignment and facility.

License Requirement: The individual will only be required to have and maintain a valid state‑issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work 3rd shift and/or weekends may be a requirement.

Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.

Written Communication: Writes clearly and informatively; able to read and interpret written information.

Customer Service: Maintains positive attitude. Responds to requests for service and assistance.

Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Professionalism: Reacts well under pressure.

Language Ability: Ability to read, write and interpret the English language. Ability to respond to common inquiries or complaints from customers.

Physical Demands: Regular use of hands and fingers, communication with customers and coworkers. Frequent sitting, reaching, standing, walking for long periods (up to 8 hours). Frequently required to climb, balance, stoop, kneel, and crouch. Must be able to twist, turn, stretch, and bend frequently. Must lift and move 50 pounds or more regularly. Must work in dust, chemicals, extreme weather conditions.

Salary Range: $21.50 per hour

Benefits: Eligible employees will participate in medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k), and paid time off.

Equal Opportunity

Employer:

SP+ is an equal‑opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.