Lead Worker

Summary:

Perform supervisory and routine custodial activities to maintain buildings & grounds.

Duties and Responsibilities:

Plan, implement, oversee, and participate in custodial activities.

Train and provide work direction to assigned employees, assigning and reviewing their work.

Plans and implements appropriate responses to emergencies.

Perform routine custodial activities, including sweeping, scrubbing, mopping, waxing, and polishing floors, vacuuming carpets, spot cleaning, and maintaining the cafeteria. The supervisor and Manager may assign other duties.

Report safety, sanitary, and fire hazards to the Custodial Supervisor or other appropriate authority.

Order custodial supplies by established guidelines and procedures.

Maintain regular attendance of all custodians

Respond to emergency cleanups such as spills; maintain records of observed maintenance, repair needs, and safety issues

Operate cleaning equipment, including vacuums, floor strippers, buffers, polishers, carpet shampooers, scrubbers, high-pressure sprayers, manual and power sweepers, and power blowers, as assigned.

All other duties as assigned.

Education and experience:

High school diploma or G.E.D. Certificate.

Two years’ experience with an established Janitorial Contractor.

Attended Custodial Training Class for 6 months or other related experience

Knowledge and Abilities:

Basic methods, materials, tools, and equipment used in custodial work and routine maintenance.

Proper methods of storing equipment, materials, and supplies.

Proper lifting techniques.

Principles of training and providing work direction to fellow custodians

Safety precautions and procedures. Set an example of using proper PPEMaintain tools and equipment; perform minor non-technical repairs on equipment.

Understand and follow oral and written directions.

Meet schedules and timelines.

Communicate effectively with others.

Communicate effectively both orally and in writing.

Perform repairs and preventive maintenance on custodial services equipment.

Train and provide work direction to others

Assign and review the work of others.

Work cooperatively with others and work independently with little direction.

Certificates/Licenses:
Technical certificate in Custodial Cleaning preferred.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem-Solving
- Identifies and resolves problems promptly;
Gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotionally charged topics.

Oral Communication
- Speaks clearly and persuasively in both positive and negative situations; listens attentively and requests clarification when needed; responds well to questions.

Delegation
- Delegates work assignments; matches the responsibility to the person:
Gives authority to work independently;
Sets expectations and monitors delegated activities.

Managing People:
Makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies staff feedback.;
Continually works to improve supervisory skills.

Ethics
- Treats people with respect;
Keeps commitments; inspires the trust of others;
Works with integrity and honorably;
Upholds organizational mission, values, and goals.

Planning/Organizing
- Prioritize and plan work activities; use time efficiently. Plans for additional resources, sets goals and objectives, and organizes or schedules tasks for others.

Professionalism
- Tactfully approaches others; reacts well under pressure; treats others with dignity and respect; is impartial. Accepts responsibility for own actions;
Follows through on commitments.

Quality
- Demonstrate accuracy and thoroughness; continually look for ways to improve and promote quality; apply feedback to enhance performance; and regularly monitor one's work to ensure quality.

Safety and Security—Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.

Language Skills
- Ability to read and interpret documents such as MSDS data…