Service Manager

We are seeking a Service Manager to oversee maintenance operations for our 360‑unit Hidden Lakes community in Miamisburg, OH. This leadership‑focused role is ideal for a maintenance professional who excels at developing teams, driving operational excellence, and ensuring an exceptional living experience for residents.

• Lead, coach, and develop maintenance team members across assigned communities.
• Oversee daily maintenance operations, preventive maintenance programs, and make‑ready schedules.
• Direct work assignments, prioritize service requests, and ensure timely completion of maintenance activities.
• Conduct regular property inspections to maintain safety, quality, and operational standards.
• Manage vendor relationships, contractor performance, and maintenance‑related expenditures.
• Partner with Property Managers to deliver exceptional resident experiences through responsive service and strong communication.
• Support hiring, training, performance management, and career development initiatives for maintenance staff.
• Lead emergency preparedness planning, including severe weather response and operational escalations.
• Monitor inventory practices, budgeting initiatives, and maintenance performance metrics across assigned properties.

• Base Salary: $52,000 - $56,000 annually
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, Including 10 Holidays and Sick Leave
• Career Growth Opportunities Within a Nationally Recognized Organization

• Monday – Friday: 8:00 AM to 5:00 PM
• Full-Time, Exempt Position
• Travel between assigned communities required
• Availability required for significant emergencies, severe weather events, and critical operational escalations

• Valid driver’s license and reliable transportation required.
• Five or more years of maintenance operations experience preferred.
• Two or more years of supervisory or multi‑site leadership experience preferred.
• Multifamily property maintenance experience strongly preferred.
• EPA Certification and HVAC Certification required or ability to obtain within a designated timeframe.
• Strong knowledge of building systems, maintenance operations, vendor management, and team leadership.
• Experience with property management and maintenance software platforms preferred.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.