Shipping Clerk

Josh’s Frogs is a fast-growing online pet store and industry leader that prides itself on selling only happy, healthy, captive-bred amphibians, reptiles, invertebrates, and aquatics. We respect and protect our people and animals, value integrity, and commit to constant improvement. We promote from within and offer ample opportunities for growth and advancement.

We are excited to announce Full-Time and Part-Time Shipping Clerk openings in our Shipping Department! We’re looking for reliable, detail-oriented individuals to join our team. In this role, you’ll play a key part in supporting our busiest shipping days and ensuring we continue to meet and exceed customer expectations.

In this role, your primary responsibilities will include picking, packing, and labeling orders to ensure accurate and timely shipments. This position is ideal for someone who takes pride in organization, enjoys working in a fast-paced environment, and is passionate about being part of a team that values efficiency and quality.

At Josh’s Frogs, we foster a positive, team-first culture and take pride in delivering excellent service to our customers. Your contributions will help ensure that our shipping operations continue to run smoothly and successfully.

• Health, dental, and vision insurance (Josh’s Frogs contributes 80% for single and family coverage through Blue Cross Blue Shield)
• Paid time off (Holiday, Sick, and Vacation, with Sick pay and 24 Holiday hours added upon hire)
• Short-term and long-term disability
• $50,000 life insurance
• Fully vested 401(k) (100% company matching up to 3%, then 50% match up to 6%), with additional options for Roth
• Free membership to Calm Premium (including up to 5 dependents)
• Generous employee discount on the Josh’s Frogs website
• Free breakfast, lunch, snacks, and coffee provided at work
• Travel opportunities for expos/shows (in some positions)

• Accurately and efficiently complete daily orders in accordance with standard operating procedures (SOPs)
• Pick, pack, and label customer orders with attention to detail
• Load carrier trucks to ensure timely and accurate shipments
• Communicate clearly with other departments and customers regarding orders via email, Google Hangouts, and/or scheduled meetings

• Previous warehouse or order fulfillment experience
• Comfortable using technology and learning new systems
• Willing to get hands‑on and work in a fast‑paced, sometimes messy environment
• Able to perform repetitive tasks efficiently and consistently
• Capable of lifting 50+ lbs as needed
• Comfortable walking long distances throughout the day

• Shipping/receiving experience
• Warehouse experience
• Basic computer knowledge

• Integrity – Making sure all orders being sent to customers meet standards. Taking the time to ensure every order is processed correctly.
• One Team – helping others to improve, aiding other departments when needed.
• Constantly Growing – routinely identifying opportunities to make things faster or better, and taking it upon themselves to increase their efficiency

Herpetoculture is booming, and we're the proof! Josh's Frogs was one of the INC 5000's fastest-growing businesses in 2022, and we're proud of it. What's more impressive is that this is Josh's Frogs' FIFTH year in a row on the INC 5000 List! Only 5% of businesses have made the list five years consecutively. One of our core values isn’t “constantly growing” for nothing;

the proof is in the pond. Come join the team and expand alongside one of America’s top-growing companies!

Due to the high volume of applicants, our recruiting team is unable to contact every candidate individually. If our team is interested in moving forward with your application, we will reach out via phone or email.

It is the policy of Josh’s Frogs to provide equal employment opportunity in recruitment, selection, training, compensation, promotion, job transfer, and assignments. These opportunities and other conditions of employment are extended to qualified applicants and employees regardless of an individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity/expression, disability, and/or other protected categories under applicable laws.

It is also the policy of Josh’s Frogs to make reasonable accommodations for qualified persons with disabilities, and to extend employment opportunities to such persons, as well as to special Disabled Veterans, Veterans of the Vietnam era, Recently Separated Veterans, Armed Forces Service Medal Veterans, and other protected veterans. The Vice President of Human Resources is the Equal Employment Policy Officer for the company.