Sales and Operations Advisor

Sales and Operations Advisor

What's Under The Hood Drive Time Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find Drive Time's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!

Responsibilities of the Job (Or Better Known as, Your Next Destination)

• Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the Drive Time nurture and sales processes.
• Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales.
• Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration).
• Maintain expert knowledge of dealership inventory, website, OET experience, financing options, and all related sales processes (trades, upgrades, post-sale activities).
• Continuously develop sales competencies, including negotiation, customer experience, and core selling skills.
• Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment.
• Deliver a world-class, tailored customer experience in the dealership and introduce customers to the full Drive Time family of companies.
• Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development.
• Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development.
• Progress through a multi-phase, learn-and-earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved.

Requirements (a.k.a. What You Need to Get the Job Done)

• High school diploma or GED required; associates or bachelors preferred OR equivalent experience.
• 3+ years of related work experience
• Minimum of 3 years of experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high-quality customer experiences.
• Valid driver's license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.
• Physical demands include remaining in a stationary position at least 75% of the time, occasionally moving about inside the office, and being able to exchange accurate information in communication situations.

So What About the Perks?

Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. We also offer 401(K), company paid life insurance policy, short and long-term disability coverage, growth opportunities, tuition reimbursement, a wellness program, competitive pay, a consistent work schedule, teamwork incentives, world class training and development, and paid time off.

At the Drive Time Family of Brands, we don't just sell cars - we create opportunities, improve lives, and have fun doing it. Through Drive Time, Bridgecrest, Silver Rock, and GoFi, we're shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver's seat - literally.

We're headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, you'll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives. If you've got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here.

Buckle up - your career journey with us is about to take off!