Shift Lead - Millcreek

About the Team

Dash Mart is a local‑fulfillment center owned and operated by Door Dash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. The team fulfills orders in a real, brick‑and‑mortar store for Dashers to deliver. We’re open early and close late – some sites even run 24/7.

Dash Mart is looking for a motivated and experienced individual who excels in fast‑paced, physical environments to serve as a Shift Lead. In this role, you will work within a local fulfillment center to support site management, ensure smooth shifts, delegate tasks, and lead day‑to‑day operations in both a warehouse and light‑prep kitchen when applicable.

• Take ownership of assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training.
• Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example while maintaining a positive and safe atmosphere for team members and customers.
• Contribute ideas to improve quality and the customer experience.

• Self‑motivated, positive team player with a great attitude.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Physically able to be on your feet, move heavy products, lift up to 50 lbs., and operate a pallet jack and hand truck.
• Ability and desire to obtain and maintain a food handling certificate (training will be provided).
• High school diploma or GED equivalent (college diploma preferred but not required).
• At least 18 years of age.
• Organized and proficient in Google Docs and Google Sheets.
• Flexibility in schedule; available for a variety of shifts per hiring site needs.

Base pay: $21.70 per hour. Compensation will be decided based on skills, experience, and work location. Benefits for regular employees include a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave (in compliance with applicable laws), medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, and a mental health program.

• Salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• Hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked; paid sick time accrued at 1 hour for every 30 hours worked.

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We strive to prevent other subtler forms of inappropriate behavior from gaining a foothold in our office. We value a diverse workforce and strongly encourage applicants from all backgrounds to apply.

Pursuant to relevant state and local hiring regulations, we consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need accommodations, please inform your recruiting contact upon initial connection.