Maintenance Supervisor

Maintenance Supervisor

• Physical wellness:
  Medical, dental, vision, and mental health coverage options.
• Financial wellness:
  Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness:
  Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.
• Perks and more:
  Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and we’re just getting started.

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance‑related issues in a timely manner as outlined in Avenue5 Policy and Practices while maintaining a professional demeanor.
• Perform maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Conduct proactive preventative maintenance such as siding, painting, lighting, sprinkler, pool, golf‑cart, elevator, and more.
• Ensure work order systems accuracy by verifying all orders are completed in a timely manner to company standards and residents’ satisfaction.
• Conduct daily inspections of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement.
• Assist with management of property emergencies (e.g., snow, fires, floods).
• Communicate with the property manager regarding maintenance issues at all times.
• Observe and promote safety and risk‑management in accordance with local, federal, state and company rules.
• Monitor response times for emergency on‑call/after‑hours assignments and address issues as needed; participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, interacting courteously and professionally with residents.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move‑in and post‑move‑out inspections and ensure timely completion of quality unit turns.
• Act as mentor to the maintenance team.
• Maintain a professional demeanor and appearance at all times, promote the same to the entire team.
• Administer the company risk‑management program.
• Complete special projects as assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors and monitor their compliance with company policy.
• Collaborate with property leadership on weekly walks to address property challenges and operations.
• Ensure maintenance costs remain within the allotted property budget and provide input on future budget expenses.

• High school diploma or equivalent (required).
• At least three years of experience in the property management industry or a directly related field.
• Possess general maintenance and carpentry skills.

• Valid driver’s license, clean driving record and current auto insurance.
• Read, write and understand English.
• Use general office equipment such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Successfully complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.