Building Superintendent

Job Title:

Building Superintendent Job Grade: 25
Department:
Organizational Collaboration

Reports to:

VP, Organizational Collaboration
Updated: 05/11/26 FLSA Status:
Exempt

Purpose of Position:
Primary staff responsible for the overall maintenance and supervision of United Way facilities and grounds. Ensures mechanical systems and utilities function efficiently, including HVAC, plumbing, and electrical systems. Diagnoses building and grounds issues when they arise, performing repairs, or coordinating with outside vendors and/or contractors as needed. Ensures the safety and security of all employees and visitors and is responsible for regular security checks and systems, building inspections, key access management, and compliance with all safety regulations and codes.

Manages current outside building vendor relationships and actively participates in capital improvements planning and vendor selection. Collaborates with facilities and logistics staff.

Other duties may be assigned but are not limited to:

• Manages day-to-day operations of the organization's current facilities by conducting morning walk-through of building, morning opening of employee parking lot gate, and review of daily conference room/parking lot utilization and external/internal meeting logistical needs.
• Conducts regular inspections of buildings and grounds to ensure employee/visitor safety, building/office aesthetics and function, and property value preservation.
• Works closely with building maintenance vendors to ensure quality service and achievement of project/service deadlines (housekeeping, HVAC, security systems, landscaping, snow and ice removal, trash removal, recycling services, floor mats, elevator maintenance)
• Manages employee building access including security level, keyless entry fob distribution, inventory management, and disabling access upon employee departure.
• Prioritizes and coordinates year-round scheduled maintenance projects.
• Recommends annual and projected capital improvements, including budget requirements, and maintains historical documentation of completed improvements.
• Provides direct maintenance services where appropriate including plumbing repair, electrical repair, lock opening and repair, carpentry work, painting, office furniture repair, light fixture repair and installation, carpet cleaning, pest control.
• Coordinates security measures for facilities, including scheduling of fire alarm/severe weather tests and drills per code.
• Creates, posts and maintains emergency evacuation maps and signage.
• Participates in business continuity planning.
• Serves as member of employee emergency response team and maintains certification in First Aid, CPR, and AED.
• Responds to non-business office hours security alarm company calls.
• Manages Operations and Volunteer Center warehouse space, including deliveries and pickups of supplies and donations, and forklift operation when needed.
• Supports meeting room setups as needed and makes efficiency recommendations.
• Provides corporate pick-up and delivery services utilizing the organization's cargo vans, including employee equipment pick-ups and deliveries.
• Oversees cargo van maintenance and fueling needs.
• Reviews Operations Ticket submissions and ensures timely response to employee requests for support.
• Supports colleagues in logistical planning for large-scale events held at the Volunteer Center.
• Provides after-hours event support as needed.
• Supports supply drive product receipt and warehousing.
• Maintains mapping of facility and floor plans.
• Maintains air purifiers and bottle filling stations.
• Maintains printers and copy machines as needed.
• Other duties as assigned.

• Oversees and supports basic grounds maintenance including trash control, fence maintenance, sidewalk cleaning, parking lot control/cleaning, signage control and maintenance, detail snow shoveling and salting, monitoring of outside property usage and trespassers, lawncare and landscaping.
• Maintains on-going grounds project list.
• Works closely with all grounds' maintenance service vendors.

• Controls and…