Lead Maintenance Tech - Minneapolis

Join our Premier Property Management Team.

Creating a better living.

The Lead Maintenance Technician assists the Manager in leading the daily maintenance operations for a multi-family residential property for a defined sector. They perform or assign general, advanced, or specialized maintenance functions depending on property needs and are responsible for performing maintenance of assigned properties in a cost-effective, timely manner. The Lead Maintenance Technician is responsible for providing and assisting in the direction of training, safety, and quality control initiatives for current and new Maintenance Technicians.

They may be called upon to assist at other properties when workload is heavy, or training assistance is needed. The Lead Maintenance Technician will motivate the Maintenance team in contributing to resident satisfaction and retention by exemplifying our Goldmark Values every day!

We believe everyone at Goldmark is a leader! This role will be responsible for bringing our Goldmark vision of creating a better living for our customers and our communities to life at their individual property level. They will focus on delivering exceptional customer service and quality that is the Goldmark differentiator in making our residents feel  Lead Maintenance Technician takes pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members.

• Potential to earn up to $5.21 more per hour with incentives.
• Tools provided; valued over $1,100.
• Company Cell Phone, Uniform, and Vehicle Allowance.
• Live and work with Goldmark and receive up to a 20% rent discount.

• Partner with Manager in leading the work of Maintenance Technicians within their defined sector by providing technical and on-the-job training support to build and maintain knowledge and skills required for the Maintenance Technician position.
• Depending on region, acts as the primary back-up to their manager or when assistance is needed at other properties.
• Provides leadership support for the team by assisting in leading team meetings and providing input on hiring and performance decisions for Maintenance Technicians within their defined team.
• Assists in providing work direction to Maintenance Technicians. This includes coordination of daily work order load, reviewing completed work, evaluating technical performance against established standards and ensure on-call schedules are covered.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or site/property team members as appropriate.

• May oversee the prep process to ensure supplies are ordered and prep buckets are turn ready.
• Assist Manager with vendor management to determine if a vendor is necessary, and follow-up with work completed to Goldmark’s specifications.
• Conduct regular inspections of site maintenance shop to ensure appropriate appearance and inventory levels as well as safety compliance.

• May assist in the larger general, advanced, or specialized technical repairs (drywall, appliances, vandalism issues).
• Assists in providing direction and oversight of safety and quality control measures.
• Provides support for Maintenance Technicians on more complex maintenance tasks as requested.
• Will travel to all properties within assigned sector to provide training and support.
• Responsible for supporting the initial and on-going training of all new maintenance technicians.
• Ensure the attractive internal and external appearance of all buildings and grounds, which may include removing debris and weeds, and reporting maintenance needs.
• May assist in the preventative and non-routine maintenance for facilities. This includes, but is not limited to:

• Seasonal (i.e., spring/fall checklists)
• Roof inspections
• City inspections and appropriate follow-up
• Boiler maintenance
• Opening and closing of pools
• HVAC, large plumbing, electrical and roof maintenance, and repairs.

• Be responsible and accountable for your actions and reactions.
• Underst…