Super Rink Operations Manager

The Super Rink Operations Manager is responsible for overseeing the operation, maintenance, and repair of all ice-making equipment, building systems, and facility infrastructure within the arena. This position ensures a safe, clean, and well-maintained environment for patrons, athletes, staff, and visitors while delivering high-quality ice conditions and supporting daily arena operations.

• Provide critical leadership, technical input, and operational oversight for the facility’s refrigeration system changeover project, ensuring safe implementation, regulatory compliance, system reliability, and minimal disruption to arena operations.
• Maintain ice resurfacing equipment and establish preventative maintenance protocols for Zambonis.
• Monitor and maintain ice quality, thickness, and temperature.
• Perform ice resurfacing, edging, painting, and seasonal ice installation/removal.
• Maintain refrigeration systems and ice plant equipment.
• Troubleshoot and coordinate repairs to ice-making systems.

• Oversee preventive and corrective maintenance programs for the facility.
• Maintain HVAC, plumbing, electrical, mechanical, and building systems.
• Recommend and coordinate major overhauls of equipment and maintain and improve the condition and appearance of facilities, grounds, and equipment.
• Manage facility cleanliness and appearance standards.

• Establish performance expectations and provide ongoing coaching with Facility Specialists, Ice Techs, and custodial staff.
• Ensure staff compliance with safety policies and operational procedures.

• Ensure compliance with OSHA regulations and applicable local, state, and federal codes.
• Develop and enforce safety procedures and emergency response protocols.
• Maintain required records, inspections, permits, and certifications.
• Respond to facility emergencies and operational issues as needed.

• Aid in development and management of budgets.
• Monitor expenditures and identify cost-saving opportunities.
• Purchase equipment, tools, parts, and supplies.
• Maintain inventory of maintenance materials and chemicals.

• Coordinate facility setup and teardown for games, tournaments, practices, and special events.
• Collaborate with arena management to support customer and tenant needs.
• Provide on-call support during major events and operational emergencies.

• High school diploma or GED.
• Minimum of 5 years of facility maintenance experience.
• Minimum of 2 years of supervisory experience.
• Experience operating ice resurfacing equipment and maintaining ice surfaces.
• Knowledge of refrigeration systems, HVAC, electrical, plumbing, and mechanical systems.
• Valid driver's license.

• Technical degree or certification in refrigeration, HVAC, facilities management, or a related field.
• Experience managing municipal, recreational, or sports facilities.

• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of ice arena operations and best practices.
• Ability to read technical manuals, blueprints, and equipment schematics.
• Excellent leadership, communication, and organizational skills.
• Proficiency with maintenance management software and Microsoft Office applications.
• Ability to prioritize multiple tasks and respond effectively to emergencies.

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, climb ladders, and work in cold environments for extended periods.
• Ability to work evenings, weekends, holidays, and on-call shifts as required.

This position works in a recreation and sports facility environment, including exposure to cold temperatures, mechanical equipment, cleaning chemicals, noise, and varying weather conditions when working outdoors.

• This is a full-time, salaried position.
• The typical work schedule is 45–50 hours per week, depending on facility needs, events, seasonal demands, and maintenance projects.
• Compensation will be determined based on qualifications and experience. Hiring range is $75,000 - $100,000 annually.
• Due to the nature of arena operations, this position requires a flexible schedule and may include evenings, nights, weekends, and holidays.