Architectural Walls​/Furniture Installer

Job Type: Full-time

Department: Field Services

Reports To: Install Manager

FLSA Status: Non-exempt

Salary Expectations: $22 - $30 per hour - Overtime Eligible

This position is responsible for the installation, and service of workspace furniture, architectural (demountable) walls and related products. As a member of the Operations team, this position delivers excellent service to customers and is a positive team player.

• Installation Technician Specific Responsibilities:
  • Report to job site on time ready to work.
  • Dress appropriately- wear proper attire requirements: company provided shirt with jeans or other approved durable bottoms with no holes.
  • Meet attendance requirements and notify manager when running late.
  • Review project with lead installer and/or project manager, understand scope of work and plan for completing project.
  • Frequently assist with unloading furniture and delivering to client’s office.
  • Properly and safely assemble furniture per plan.
  • Operate in an organized and safe manner.
  • Stay on pace, think ahead as you do your work, be efficient and productive, eliminate wasted time.
  • Ask for help if uncertain or struggling to complete task.
  • Respect customer’s surroundings, act professionally, always be aware that you are working in their space.
  • Accurately complete timecard, including hours worked by day and job #.
  • Maintain tools and equipment, use the correct tool for the job.
  • Operate safely, be aware of hazardous conditions, report all unsafe conditions to manager; wear personal protective equipment (safety glasses) when operating power tools.
  • Communicate with customers to inform, build trust and confidence, resolve issues, and enhance their overall experience.
  • Assist with other projects as needed.
  • Serve as a Steward of iSpace Core Values and Brand
  • We are EXPERTS:
    We provide well thought out solutions to support our client’s business needs.
  • We are RESOURCEFUL:
    We will find ways to get it done and make it look easy.
  • We VALUE all PARTNERSHIPS:
    Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other’s successes.
  • We believe in TEAMWORK:
    All of us together are better than each of us alone.
  • We have FUN:
    Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other.
  • Other duties as needed to meet business needs.

• Customer Service: Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Adaptability: Adapts to changes in the work environment;
  Manages competing demands, changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality: Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time.
• Dependability: Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time or informs appropriate person with an alternate plan.
• Quality: Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Safety and Security: Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.

• Education/
  
  Experience:
  
  High School Diploma and three to five years of carpentry or architectural wall installations or field service experience in the commercial furniture industry or related field. Basic carpentry/framing skills a must. Glazing experience, a plus.
• Computer
  
  Skills:
  
  Basic computer entry and ability to use other devices: such as an iPad.
• Certificates And Licenses:
  • Acquire training course to become a certified furniture installation or architectural product technician.
• Other Skills And Requirements:
  • Strong mechanical abilities; proficient at…