Indoor Air Quality Specialist

Position Summary The IAQ & Duct Cleaning Specialist is responsible for improving the health, safety, comfort, and efficiency of residential and commercial HVAC systems through professional duct cleaning, indoor air quality (IAQ) assessments, and customer education. This position serves as a trusted advisor by identifying opportunities to improve HVAC system performance, recommending IAQ solutions, documenting duct deficiencies, and generating leads for equipment replacement or duct system upgrades.

Temp Right Service (TRS) is committed to developing technical experts. Qualified employees who demonstrate reliability, professionalism, and technical competence will be provided training and support to obtain Air Systems Cleaning Specialist (ASCS) certification through the National Air Duct Cleaners Association (NADCA).

Key Responsibilities Duct Cleaning Services Perform residential and commercial HVAC duct cleaning using TRS procedures and NADCA best practices.

Clean supply ducts, return ducts, registers, diffusers, air handlers, coils, and related HVAC components as required.

Set up containment systems and protect customer property throughout the cleaning process.

Safely operate duct cleaning equipment, vacuum systems, compressed air tools, cameras, and related equipment.

Document work performed with before-and-after photos.

Indoor Air Quality (IAQ)
Evaluate HVAC systems for indoor air quality concerns.

Educate customers on contaminants such as dust, allergens, mold, pet dander, smoke residue, and construction debris.

Recommend appropriate IAQ products including:

Air purification systemsUV lighting

High-efficiency filtration

Humidifiers Dehumidifiers Ventilation  improvements

Explain the benefits of improved indoor air quality without using high-pressure sales tactics.

Inspection & Opportunity Identification Inspect accessible duct systems for:

Damaged or disconnected ductwork

Air leakage

Improper sizing

Poor airflow

Insulation deficiencies

Mold or moisture concerns

Recommend duct repairs or replacement when appropriate.

Identify aging or failing HVAC equipment and submit qualified replacement leads to the sales team.

Communicate findings clearly through written documentation and photographs.

Customer Experience Deliver exceptional customer service from arrival through project completion.

Explain the cleaning process before work begins.

Review completed work with customers.

Answer customer questions professionally.

Maintain clean work areas and leave customer homes and businesses cleaner than they were found.

Safety & Compliance Follow all OSHA, company, and industry safety requirements.

Maintain company vehicles, tools, and equipment.

Complete all required job documentation accurately and promptly.

Participate in ongoing technical and safety training.

Qualifications Required High  school diploma or equivalent

Valid driver's license with acceptable driving record

Ability to lift 75 pounds

Comfortable working in attics, crawl spaces, rooftops, and mechanical rooms

Strong communication and customer service skills

Professional appearance and positive attitude

Ability to work independently and as part of a team

PreferredHVAC experience

Mechanical aptitude

Experience with duct cleaning equipment

Sales or customer service experience

Construction or service industry experience

Certification & Career DevelopmentTRS believes in investing in employees who demonstrate commitment and professionalism.

After demonstrating:

Reliability Technical competence

Safety awareness

Strong customer service

Company core valuesTRS will provide training and support for the employee to earn:

NADCA Air Systems Cleaning Specialist (ASCS) Certification (or equivalent ACA/NADCA certification pathway)
Manufacturer training for IAQ products

Ongoing HVAC and indoor air quality education

This position offers opportunities to grow into:

Senior IAQ SpecialistHVAC Service Technician Sales Representative Operations Leadership Key Performance Indicators (KPIs)
Success in this position will be measured by:

Customer satisfaction scores

Quality of duct cleaning performed

Safety performance

Productivity and efficiencyIAQ product sales

Qualified equipment replacement leads generated

Qualified duct repair/replacement leads generated

Documentation quality

Certification progress

Adherence to company values

What Success Looks LikeA successful IAQ & Duct Cleaning Specialist is someone who:

Treats every customer's home or business with care and respect.

Educates customers on ways to improve indoor air quality.

Consistently delivers…